Here are some great products at reduced prices. Some have been on our shelves too long, some were returns, some are trade-ins - used but not abused. All are quality materials that we want to move and clean out as part of spring cleaning.
This video makes it perfectly clear that violence in the workplace not just something that happens somewhere else. And it usually gives plenty of warning. Employees and management should be able to recognize the signs. Something can and must be done.
Each year almost one million violent crimes are committed in the workplace. Some of them are fatal; many could be prevented. In investigative profiles of several infamous incidents, this program combines chilling footage with interviews of assailants and victims to explore the minds and motives of men and women who commit violence against their fellow workers.
Forensic psychiatrist and FBI consultant Dr. Park Dietz interviews Richard Farley, currently on death row for killing seven co-workers, and Wanda Rogers, who is serving a life sentence for attempted murder. At the end of the program, Dr. Dietz provides guidelines for the early detection and prevention of workplace violence. Contains offensive language. Viewer discretion is advised. An HBO Production. (49 minutes, color)
Item: PDDC-BVL32513
Format: DVD
List Price: $150.00
Purchase Murder 9 to 5: Violence in the Workplace on DVD for $150.00. (Over 50% Saving from our Listed Price)
Sunrise Basic Training: Hotels & Lodging
6 Complete Training Programs for $99.00 instead of $99 each!
For the price of one new program, you can have the entire set of six.
The Sunrise Basic Training Lodging Series is lodging's number one line-level video training series, used by over 5,000 hotels and more than 40 brands.
Each VHS tape comes with its own manual of information. The descriptions may vary slightly, but these tapes can be used for large hotels as well as small mom and pop motels, too.
Front Desk - Description: The front desk is the nerve center of your hotel, with your staff interacting with every guest and handling hundreds of sales opportunities each day. Sunrise Basic Training's Front Desk Operations program begins with personal appearance and communication, then moves through phone skills, reservation sales, and managing the guest cycle from registration to check-out, including handling complaints and special situations.
Guest Service - Description: Creating a culture of quality service at your hotel will increase guest satisfaction and build repeat business that generates profit. This program presents five common sense rules of guest service and identifies the seven "moments of truth" where staff actions and attitude can earn guest loyalty, including effective steps for handling guest problems and complaints.
Housekeeping & Laundry - Description: Your guest's number one expectation is for a clean room with fresh towels and linens. Meet and exceed this expectation with Sunrise Basic Training's comprehensive Housekeeping & Laundry training program that covers quality cleaning of guestrooms & bathrooms and successful laundry operations. This Program covers all cleaning tasks, including room prioritization, dusting, bed making, vacuuming, and cleaning of showers, sinks, toilets, mirrors, countertops and floors to laundry sorting, washing, drying, folding, storage and more!
Safety & Security - Description: Creating a culture of quality service at your hotel will increase guest satisfaction and build repeat business that generates profit. This program presents five common sense rules of guest service and identifies the seven "moments of truth" where staff actions and attitude can earn guest loyalty, including effective steps for handling guest problems and complaints.
Maintenance - Description: Your maintenance staff must work to keep hotel systems and equipment running smoothly in order to improve guest satisfaction and keep rooms on line. The Sunrise Basic Training Maintenance program stresses the importance of personal appearance, organization, and safety, as well as the role of work order system, job prioritization, the maintenance log, preventive maintenance, making service calls to occupied rooms, and managing contract services.
New Employee Orientation - Description: You never get a second chance at making a good first impression with your hotel staff! Start every new employee off on the right foot with Sunrise Basic Training's New Employee Orientation. This program provides an overview of the lodging industry, successful hotel operations, and ten "Winning Work Habits" that will make every staff member more successful. Build a winning front line team by creating positive attitudes and setting clear expectations for performance on day one.
Item: PDDC-SunriseHotel
Format: VHS
List Price: $99.00
Purchase the Sunrise Basic Hotel Training Series on VHS for $99.00. (Save hundreds of dollars!)
Dancin' On The Ceiling: Dreams, Creativity & Perspective
Aim To change perspective and open up new ways of looking at life and business.
The Video In 1951 Fred Astaire danced on the walls and ceiling in one of his popular feature films. That famous scene becomes the focus of this fun meeting opener. The schmaltzy music has been replaced with trip-hop from today's young composers. As Fred dances from the floor to the walls and then to the ceiling and back, we see graphics of thought-provoking quotations from poets, writers, scientists, and more.
The video comes with a reproducible participant handout with the twenty quotations and suggestions for use.
Item: PDDC-DANCINGFRED
Format: DVD
List Price: $150.00
Purchase Dancin' On The Ceiling: Dreams, Creativity & Perspective on DVD for $150.00. (Over half off from our listed price!)
The Miracle Mindset In Action with Dr. Wayne W. Dyer
"Watch and listen as Dr. Wayne Dyer opens your mind to the true miracle that millions have already experienced! Learn how to find your source of power in life, banish doubt, and shift your awareness to make anything possible. When you discover the astonishing benefits of a "miracle mindset," you'll be on the way to happiness and inner peace."
Item: PDDC-DRDywerAction
Format: DVD
List Price: $29.00
Purchase The Miracle Mindset In Action with Dr. Wayne W. Dyer on VHS for $29.00. (Over half off from the listed price!)
This video makes it perfectly clear that violence in the workplace not just something that happens somewhere else. And it usually gives plenty of warning. Employees and management should be able to recognize the signs. Something can and must be done.
Aim
In 1951 Fred Astaire danced on the walls and ceiling in one of his popular feature films. That famous scene becomes the focus of this fun meeting opener. The schmaltzy music has been replaced with trip-hop from today's young composers. As Fred dances from the floor to the walls and then to the ceiling and back, we see graphics of thought-provoking quotations from poets, writers, scientists, and more. 
The video comes with a reproducible participant handout with the twenty quotations and suggestions for use.
"Watch and listen as Dr. Wayne Dyer opens your mind to the true miracle that millions have already experienced! Learn how to find your source of power in life, banish doubt, and shift your awareness to make anything possible. When you discover the astonishing benefits of a "miracle mindset," you'll be on the way to happiness and inner peace."
This entertaining video takes both a serious and a humorous look at the importance of learning table manners. Viewers see the benefits of learning proper techniques so that they become natural rather than using correct manners only on special occasions. Starting with a discussion of different kinds of meal settings, utensils, and the order in which they are used, viewers are taken through the steps of a meal. This entertaining production illustrates the importance of a good posture, how to hold and use utensils, and how to be prepared for conversation. The program shows the correct way to eat most common foods (salads, soups, breads, steaks, desserts, etc.). Viewers learn what to do when faced with tricky situations—a drink is spilled or a utensil dropped, food is offered which they don’t or can’t eat, a question is asked and their mouth is full, a situation arises and they don’t know what to do, and much more! This video covers both formal and informal occasions and teaches manners that will assure confidence in any dining situation.
John Gray, Ph. D. the author and couples' therapist who created the "Mars-Venus" franchise, hosts this video-seminar version of his original bestseller. Using the allegory that men and women are descended from different planets, Gray exposes (or enforces, depending on your view) the common gender differences that can lead to misunderstandings, hurt feelings, and relationship mayhem. Though much of Gray's philosophy is based on nebulous "scientific" data, the language is always down-to-earth, and the program focuses on practical tips, conversation role-playing (with "dos" and "don'ts"), and behavior modification strategies. Two tapes in the diversity training series - each tape $25.00.
