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Business Etiquette Manners Professionalism Training DVDs

Business Etiquette Manners Professionalism Training DVDs, Business Etiquette and Professionalism Training Products, business etiquette training dvd, business etiquette DVDs, business manners DVDs, proper telephone techniques DVDs, business casual dress dvd, proper attire dress casual dress dvd, proper etiquette DVDs, global manners DVDs.

Business Etiquette Manners and Professionalism Training

Mind your manners. Human kind are social animals. We need to get along with each other. Proper etiquette and manners help us interact and remain professional. Nearly a third of the people rate their manners as excellent, but the reality is another matter. An overwhelming 80% of people rate Americans as having poor manners. Poor manners can upset people. Good manners is a way of showing respect and respect is something that never upsets people.

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"Good manners are a kind of literacy test for those we meet." -- Justin Tyme


BUSINESS ETIQUETTE MANNERS & PROFESSIONALISM TRAINING DVD Programs:



Business Etiquette Manners and Professionalism Training DVDs


10 Basics of Business Etiquette - DVD - $247.97

Business Etiquette and Manners Training DVD.Discusses the serious issues of professional etiquette in a comical fashion that will both entertain and instruct students and employees in the vital areas of etiquette and protocol. Prepares students for many different situations where a knowledge of professional etiquette will be essential. Includes inter-office etiquette, meeting protocol, introductions, dining etiquette, travel and handling potentially awkward situations with grace. (22 min. - c. 1993)

Includes Instructor's Guide on CD-ROM.

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You may purchase 10 Basics of Business Etiquette on DVD for $247.97.

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Casual Success: Clothing for Work and Leisure - DVD - $249.95

Casual Success: Clothing for Work and LeisureWith companies of all sizes moving toward a corporate casual dress code, our clothing choices have changed dramatically as the lines between work and leisure have begun to blur.

This video allows viewers to review corporate dress requirements, look at some of the options for leisure wear, and see how they can purchase clothing to serve both areas of their lives…all from the perspective of getting the most out of a clothing budget.

Length: 15 minutes

Item# PDDC-CAMBVL24977

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Conflict Resolution and Etiquette - DVD

Conflict Resolution and Etiquette Training DVDThe ability to defuse confrontation and arrive at a solution that is acceptable to everyone involved is a quality that all employers value. This video illustrates how to courteously resolve office conflicts by depersonalizing them, opening the lines of communication, and examining all options in order to come to an agreement. Brainstorming with coworkers is presented as a means of developing consensus. (21 minutes)

Item#: PDDC-BVL10885

Copyright date: ©2000

Prices include public performance rights. Not available in Australia/New Zealand.

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You may purchase Conflict Resolution and Etiquette on DVD for $309.95.

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Customer-Driven Success - DVD - $395.99

Customer-Driven Success.In the post-Enron and -WorldCom era, the spotlight of scrutiny is shining ever more sharply on corporations and their chief executives. In this program, Robert Nardelli, chairman, president, and CEO of The Home Depot, and Michael Eskew, chairman and CEO of United Parcel Service, discuss the white-hot issues of corporate governance and ethics as well as the special challenges they face as newcomers to the top job. What are they doing to expand their customer bases in the face of fierce competition? And how are they training the new leaders who will help them take their companies—tops in their respective industries—into the future?

Length: 57 minutes

Item# PDDC-CAMBVL30252

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E-Mail Etiquette - DVD - $247.97

Business Etiquette and Manners Training DVD.There is little doubt that e-mail is an extremely useful innovation that has changed, and continues to change, the way we communicate. However, the fact that e-mail is different from both voice- and paper-based communication can be a source of frustration for many people. This up-to-date program gives viewers an understanding of the conventions that have been developed by e-mail users over the years to facilitate effective communication. In addition, the video exposes many of the myths that exist regarding such issues as e-mail privacy, and warns of possible dangers when using e-mail. The words "spamming" and "flaming" may not make sense to many people, but chances are they’ve come across examples of this type of behavior in their e-mail usage. The animated "cyber postman," who features throughout the video, has seen every example of bad e-mail usage you could imagine. With his assistance we provide a comprehensive introduction to the etiquette of using e-mail. One 20-minute video and study guide. © 2000.

Item: #PDDC-CAMFMK28078
Format: DVD
List Price: $247.97

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Every Call Counts - DVD - $309.95

Business Etiquette and Manners Training DVD.This video program combines real-world workplace scenarios with up-to-date "how to" narratives to illustrate key concepts and skills for proper telephone techniques. A strong base of communication etiquette is developed through a series of telephone Dos and Don’ts. Students will learn how to deliver the perfect greeting, screen calls, handle irate callers, transfer callers, and use voicemail. By viewing a wide variety of role-playing examples and behavior-modeling opportunities, students and professionals will gain a better understanding of the skills needed to communicate effectively over the phone.

One 35-minute video and guide. © 2003.

Item: #PDDC-CAMFMK30442
Format: DVD
List Price: $247.97

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Dealing with Difficult Customers - DVD

Dealing with Difficult Customers Training DVDAn upset customer is the ultimate test of an employee’s professionalism. This program highlights the patience and diplomacy skills at the heart of good customer service, demonstrating the best strategies for dealing with an irate patron demanding immediate attention. Step-by-step dramatizations illustrate the most effective ways of addressing an angry customer, focusing on body language, active listening, and exceeding expectations of good service. The program also establishes boundaries for personal safety, clarifying the proper approach to verbal abuse or physical threats. (26 minutes)

DVD with subtitles.

Item#: PDDC-BVL35176

Copyright date: ©2004

Prices include public performance rights. Only available in the US and Canada.

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Purchase Dealing with Difficult Customers on DVD for $309.95.

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First Impressions: Etiquette and Work Habits for New Employees - DVD

First Impressions: Etiquette and Work Habits for New Employees Training DVDA bad first impression is hard to shake…something Jason, Marita, and Chris are about to find out on their first day at work. This video will save your students from common workplace blunders by showing them how to present a polished appearance, use positive body language, and demonstrate a can-do work ethic. Donna Panko, a professional corporate image consultant, shares her knowledge while the Wall of Wasted Opportunities—an animated rogues’ gallery of employees who blew their first impression—memorably drives the program’s message home. A viewable/printable instructor’s guide is available online. Correlates to the career standards from the National Occupational Information Coordinating Committee. (22 minutes)

DVD with Subtitles

Item#: PDDC-BVL33879

Copyright date: ©2005

Prices include public performance rights.

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How to Make a 5-Star Impression - DVD

How to Make a 5-Star Impression - DVDLearn how to make a powerful impression anywhere and at any time. This video is ideal for anyone in sales or service, trainers, presenters, people going for job interviews, and anyone trying to influence others.

(11 minutes)

Item #PDDC-BVL49935
Copyright date: ©2007

DVD

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How to Make a 5-Star Impression on DVD for $379.99.

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Lydia Ramsey - DVDs

Lydia Ramsey is a business etiquette and protocol expert and the founder of Manners That Sell, a firm offering keynotes, seminars, workshops and products to corporations, professional associations, government agencies and colleges and universities. She helps her clients build relationships that increase sales and customer satisfaction.

Her business etiquette presentations are designed for organizations that want their people to be at ease in any business situation and to represent them well in the marketplace. She understands that in today's highly competitive world, good business manners matter more than ever. Lydia Ramsey DVDs are for those who cannot attend her presentations.


Networking Magic: Connecting With Confidence With Lydia Ramsey - DVD - $79.00

Learn how to prepare for and profit from any networking opportunity, whether it is a planned event or a chance encounter. Being comfortable talking with others on a professional or personal level helps you develop more profitable relationships. Don't leave the office without these must-have strategies.

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Rules for the Wireless: Offline Strategies For An Online World With Lydia Ramsey - DVD - $79.00

According to a recent survey, 74 percent of business communication takes place by e-mail, voice mail, telephone, cell phone and fax. When you can't be there in-person, use these cutting edge courtesies to make a great first impression and to grow healthy, profitable relationships using the latest technology.

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Dining For Profit: Is That Your Bread And Butter Plate Or Mine? With Lydia Ramsey - DVD - $79.00

You can have your cake and eat it, too. Just be sure you are using the right fork! This fun and informative program arms you with a full menu of strategies that will have your clients eating out of your hand. Manners do matter, so learn how to confidently increase your bottom line every time you sit down with a customer, potential client, supervisor, board member or anyone who has influence on your career or business. Includes how to navigate the place setting, butter your bread, make peace with your napkin, manage messy foods and much more!

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First Impressions: Seven Seconds To Sink Or Swim With Lydia Ramsey - DVD - $79.00

What do people think when you walk into a room? Or do they even notice? Help is here! This program holds up a mirror to how you look, sound, dress, and communicate every time you need to make a powerful first impression. Learn how to use what you say, tone of voice, body language, and more to work for you--not against you--the next time you make an entrance.

Click Here to see a preview of First Impressions: Seven Seconds To Sink Or Swim With Lydia Ramsey.

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Paper Plates to Silver Spoons: The Complete Guide to Table Manners - DVD - $247.97

This entertaining video takes both a serious and a humorous look at the importance of learning table manners. Viewers see the benefits of learning proper techniques so that they become natural rather than using correct manners only on special occasions. Starting with a discussion of different kinds of meal settings, utensils, and the order in which they are used, viewers are taken through the steps of a meal. This entertaining production illustrates the importance of a good posture, how to hold and use utensils, and how to be prepared for conversation. The program shows the correct way to eat most common foods (salads, soups, breads, steaks, desserts, etc.). Viewers learn what to do when faced with tricky situations—a drink is spilled or a utensil dropped, food is offered which they don’t or can’t eat, a question is asked and their mouth is full, a situation arises and they don’t know what to do, and much more! This video covers both formal and informal occasions and teaches manners that will assure confidence in any dining situation.

One 45-minute video. © 1994.

Item: #PDDC-CAMFMK14488
Format: DVD
List Price: $247.97

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Professionalism 101: Skills to Succeed and Advance at Work - DVD Series - $895.99

Business Etiquette and Manners Training DVD.With tips and advice from career counselors, human resources reps, new employees, and seasoned business professionals, this three-part series takes a commonsense approach to the details of job success. Each program provides essential information on the big issues (dress codes, asking for a raise) as well as on matters seldom covered (dealing with office politics, surprise visits from higher-ups). Engaging graphics make pertinent points easy to remember, and anecdotes from a focus group of young professionals give real-life context to expert recommendations. The importance of good interpersonal skills and having a positive attitude is promoted throughout. A viewable/printable instructor’s guide is available on CD-ROM. 3-part series, 25 minutes each.

Includes Instructor's Guide on CD-ROM.

Item#: PDDC-BVL47512
Copyright date: ©2012

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You may purchase Professionalism 101: Skills to Succeed and Advance at Work on DVD for $895.99.

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Professional Image: Professionalism 101 - DVD - $395.99

Business Etiquette and Manners Training DVD.Being well dressed is only one part of presenting a good workplace image… What if you’ve done your best to maintain fast-track skills and are then asked to perform a menial task? This program guides viewers through a breakdown of just what constitutes career-appropriate demeanor. With an emphasis on having a good attitude, the video discusses handling mistakes, determining dress codes, staying abreast of industry trends, workspace appearance, and even kitchen etiquette. A list of specific—and learnable—leadership qualities is provided, while a group of young professionals recounts anecdotes of workplace successes and mistakes throughout. A viewable/printable instructor’s guide is available on CD-ROM. Part of the series Professionalism 101. (25 minutes)

DVD and Instructor's Guide on CD-ROM.

Item#: PDDC-BVL47513
Copyright date: ©2012

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You may purchase Professional Image: Professionalism 101 on DVD for $395.99.

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Working Together: Professionalism 101e - DVD - $395.99

Business Etiquette and Manners Training DVD.Because career success can depend just as much on getting along with colleagues as it does on job knowledge, this program addresses the issues that most frequently come up when working in groups. Through input from human resources reps, viewers learn how to handle conflict, gossip, and office politics; determine the types of information that should and should not be shared with their supervisors; and understand their organization’s chain of command. The video also covers in-office and virtual meetings (where to sit, what to say, conversation protocol), taking time off, ethics, bullying, and harassment; and a group of young professionals shares examples of bad behavior in meetings. A viewable/printable instructor’s guide is available on CD-ROM. Part of the series Professionalism 101. (25 minutes)

DVD and Instructor's Guide on CD-ROM.

Item#: PDDC-BVL47514
Copyright date: ©2012

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You may purchase Working Together: Professionalism 101 on DVD for $395.99.

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Business Etiquette: Professionalism 101 - DVD - $395.99

Business Etiquette and Manners Training DVD.How should you balance social media and your job? What’s the best way to ask for a raise? Who should pick up the tab for a business lunch? In this program, both business experts and a focus group of young professionals advise viewers on the proper way to conduct oneself in different types of work-related situations. Among the many topics covered are nonverbal communication and “personal space,” handling dissatisfied callers, when and how to interrupt a busy colleague, composing professional e-mails, asking for a raise, and managing time effectively. The focus group also offers tips and anecdotes on what not to do at work. A viewable/printable instructor’s guide is available on CD-ROM. Part of the series Professionalism 101. (25 minutes)

Includes Instructor's Guide on CD-ROM.

Item#: PDDC-BVL47515
Copyright date: ©2012

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You may purchase Business Etiquette: Professionalism 101 on DVD for $395.99.

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Truth and Consequences: Is America Going Downhill?
Business Etiquette and Manners Training DVD.What has become of the classic American virtues of good manners and honesty? Are they dead, dying, or simply in hiding? This provocative two-part series argues that changes in the American character have promoted a pervasive attitude of "me first" and "anything goes." 2-part series, 29 minutes each.

The Series Includes: America the Rude
Liar, Liar, Pants on Fire

Item: PDDC-BVL9245
Format: DVD
List Price: $427.97

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America the Rude
Business Etiquette and Manners Training DVD.What has become of the classic American As common courtesy becomes less common and good taste is all but a contradiction of terms, Americans continue to push the envelope of socially acceptable behavior. Does the Golden Rule still apply, or are people too busy to care about the feelings of others? This program probes the apparent erosion of decorum in the United States, which has had a profound impact on respect for authority, trust for one another, and willingness to give a helping hand. Experts include Professor Stephen Carter, of Yale University; psychologist Arnold Nerenberg, author of Overcoming Road Rage; and Pier Forni, of Johns Hopkins University’s Civility Project. (29 minutes, color)

Part of the Series Truth and Consequences: Is America Going Downhill?

Item: PDDC-BVL9246
Format: DVD
List Price: $247.97

Prices include North America public performance rights
Copyright date: 1999

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Liar, Liar, Pants on Fire
Business Etiquette and Manners Training DVD.This program takes a penetrating look at what is happening to American culture as honesty comes to be measured less by truthfulness and more by the reasons for lying and the degree of deception involved. What is to become of a society in which professional ethicists are required to help companies recapture a culture of integrity, a role previously reserved for religion? Experts include Laura Nash, Director of the Institute for Values-Centered Leadership; L. Gregory Jones, Dean of the Duke Divinity School; and Professor Jeffrey Abramson, author of We the Jury. (29 minutes, color)

Part of the Series Truth and Consequences: Is America Going Downhill?

Item: PDDC-BVL9247
Format: DVD
List Price: $247.97

Prices include North America public performance rights
Copyright date: 1999

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You may purchase Liar, Liar, Pants on Fire on DVD for $247.97.

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Your Cultural Passport to International Business - DVD - $247.97

Business Etiquette and Manners Training DVD.Economically speaking, a wealth of new international business opportunities is swiftly creating a world without borders. But from a cultural point of view, many potential barriers still exist. In this timeless program, people who have worked in different cultures offer insights into a variety of customs, including forms of greeting, body language, dining etiquette, and negotiation styles. This practical educational resource can help turn social liabilities into a rapport that profits all concerned. (28 minutes, color)

Item: #PDDC-CAMFMK10899
Format: DVD
List Price: $247.97

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Business Etiquette Manners Professionalism Training DVDs, Business Etiquette and Professionalism Training Products, business etiquette training dvd, business etiquette DVDs, business manners DVDs, proper telephone techniques DVDs, business casual dress dvd, proper attire dress casual dress dvd, proper etiquette DVDs, global manners DVDs.

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Business Etiquette Manners Professionalism Training DVDs, Business Etiquette and Professionalism Training Products, business etiquette training dvd, business etiquette DVDs, business manners DVDs, proper telephone techniques DVDs, business casual dress dvd, proper attire dress casual dress dvd, proper etiquette DVDs, global manners DVDs.











































Business Etiquette Manners Professionalism Training DVDs, Business Etiquette and Professionalism Training Products, business etiquette training dvd, business etiquette DVDs, business manners DVDs, proper telephone techniques DVDs, business casual dress dvd, proper attire dress casual dress dvd, proper etiquette DVDs, global manners DVDs.