BUSINESS TRAINING LIBRARY
IDEAS AND TRAINING

Practical time-tested techniques for resolving performance problems....and strengthening employee commitment in the process. Within these pages, your people will find the tools they need in order to get the results you want!

FINALLY...one handbook that contains ALL The Important Messages Your People Need To Hear ...and USE! Start Right, Stay Right is a powerful guidebook for ALL employees, regardless of their level, function, or time on the job. Using a straight-talk, real-world approach, it pinpoints the critical behaviors necessary for individual and organizational success.

Make a key component of your:

Now available in SPANISH!

The revolutionary handbook that's actually two books in one! Break down "we vs. they" beliefs and behaviors while encouraging new levels of understanding, empathy, and cooperation. Use this popular one-of-a-kind book to help everyone as they focus on achieving the organizations mission in a values-based way.

"It is an excellent piece that really tells it like it is. One of our key challenges is to improve the relationship between our first line supervisors and their associates. Your book hits this issue head-on."

Peter A. Cistaro, Vice President
Public Service Electric and Gas Company

It's a fact! Leadership is the single most important organizational factor separating the winners and the "also rans?" It's the key to your business success. And who better to identify what makes a good leader than the people being led. That's what this handbook is all about! Unique in both content and format, Listen UP, Leader! provides powerful insights into what employees want and need from their managers, supervisors, and team leaders. It pinpoints the behaviors and attributes necessary to be the kind of leader that employees will follow ... to new levels of performance.

Better TEAMWORK, Better RESULTS.

It's that simple!

The fact is that while all teams are groups, not all groups are teams. A group becomes a true team only when its members support and enhance each other’s performance and contributions … when they work together to achieve results that are bigger and better than those that could be realized individually.

FIVE STAR TEAMWORK will guide and encourage your people to do just that!

Within these pages, you’ll find a collection of ideas, strategies, tips, and techniques to help make your teams the best they can be – ones that deliver the business results you want and need.

At 211 degrees, water is hot.

At 212 degrees, it boils.

And with boiling water, comes steam.

And with steam, you can power a train.

One degree more = Exponential results

212º the extra degree™ is an inspiring book that focuses on the essential fundamental of effort-- the primary fundamental that feeds all others. Its purpose is to inspire the extra level of effort that produces exponential results.

Let 212 become a part of everyone's vocabulary-- a way to say "go get 'em" and a way to say "great work" -- a tagline as powerful as some of the world's most successful brands but one you can implement with your most valuable asset -- your people.

The title says it all! Read the papers ... watch the evening news. There are some serious ethics problems out there, and it's imperative that you don't get caught up in them. Reputations are at stake, success is at stake, jobs are at stake. And you must protect yourself by making sure that integrity-based business practices become your way of life. That involves everyone in your organization, and that's what this timely handbook is all about! Ethics4Everyone is a unique and powerful resource for employees at ALL levels. It provides practical information to guide individual actions, decisions, and daily behaviors. And it will help your entire workforce understand that, when it comes to business ethics, everyone is responsible ... everything counts!

A comprehensive, cost-effective, and Do-It-Yourself Training program designed to teach the basic principles found in the best-selling book,Leadership Courage.

This hard-hitting book covers some of the tough tasks and responsibilities of every leader. And, most importantly, it gives the reader the techniques to be the best he/she can be!

Discounts: 25-99 = $13.95
100-499 = $12.95
For discounts of purchases of over 500 copies, please, call 1-253-759-6639 for information.

A Practical Guide to Build Understanding, Support and Acceptance

This powerful handbook will allow you to connect with employees and create the understanding, support and acceptance critical to your success. It will introduce you to the four key dimensions of communication and teach you how to eliminate communication static. As a bonus, the book contains 44 tactical and practical tips that address the most common forms of static found in phone and voice mails, e-mails, memos, meetings, presentations and feedback. Order today and begin communicating more effectively!

Recognizing the efforts and achievements of employees at all levels is critical to organizational success! Yet most people quickly run short of ideas on how to recognize others. And far too often, recognition is seen as a "top-down" responsibility of managers alone. As a result, acknowledging and reinforcing good performance doesn't happen as often as it could or should. This handbook will help you change that!

The proven techniques and practical strategies found in these pages will get EVERYONE in your organization walking the recognition talk. It will help you encourage positive, productive performance and build a "magnetic" culture that attracts and retains the best and brightest people.

"Will someone out there please develop a simple guide to improving employee performance for busy managers like us?"

Your colleagues spoke, we listened ... and here it is!

The Manager's Coaching Handbook provides managers, supervisors, and team leaders with simple, easy-to-follow guidelines for positively affecting employee performance. Within these pages you'll find practical strategies for dealing with superior performers, those with performance problems, and everyone in between.

Looking for a bunch of long-winded theory? You won't find it here! We "cut right to the chase" and give you proven tools you can use immediately - tools to make your job (and your life) easier.

Finding and keeping good employees is one of today's most pressing business challenges. And it's what 180 Ways To Build A Magnetic Culture is all about! This quick-reference handbook is packed with ideas, techniques, and strategies. It's your guide to retaining, attracting, and hiring the best, brightest, and most productive people - and for building a values-based business culture.

Focusing on shared responsibility, this easy-to-read handbook encourages all employees to be accountable for values-driven business practices. It pinpoints the ten critical behaviors that everyone in your organization must adopt to build a results-oriented environment of trust, commitment, and integrity.

"Wouldn't it be a great world if we all would walk the talk together? Bless you both! You have made a major contribution to a more fulfilling work and personal life."

Henry P. Gallina, Administrator
Lompoc Unified School District, California

The "How To" Handbook For Leaders At All Levels

Do your people know the difference between being a "boss" and being a "leader"? They better! Fact is: Your bottom line is ON the line! It's no secret that leadership (or the lack of it) is the most critical factor affecting your current and future business success. Yet far too many key people are expected to assume leadership roles without being given the guidance and support necessary to do the job ... and they're struggling. They need help. They need tools. More than anything else, THEY NEED A MAP to show them the way. And here it is! This quick-reference handbook is packed with ideas, techniques, and strategies to help current and future leaders shape an environment that attracts and retains the people you need and produces the results you want.