Team Building Survival Adventures. John Cleese Training Videos.
Business Training Games and Activities. Management, Leadership and Supervisory Training Videos.
Seminars on DVD. Workplace Bullying and Harassment Prevention Training Videos.

Improving Communications Skills Presentations Writing Listening Speaking  Activities Training DVDs Videos, Communications DVDs, Interpersonal Influence DVDs, business writing DVDs, making presentations DVDs, presentation training DVDs, communications videos, communication training DVDs, communications training  DVDs videos, presentation training videos, communications workshops, communications skills personal influence training videos books software dvds, communication skills training, communication training, communication activities, presentation skills, presentation training, improving communication skills.Improving Communications Skills Presentations Writing Listening Speaking  Activities Training DVDs Videos, Communications DVDs, Interpersonal Influence DVDs, business writing DVDs, making presentations DVDs, presentation training DVDs, communications videos, communication training DVDs, communications training  DVDs videos, presentation training videos, communications workshops, communications skills personal influence training videos books software dvds, communication skills training, communication training, communication activities, presentation skills, presentation training, improving communication skills.Improving Communications Skills Presentations Writing Listening Speaking  Activities Training DVDs Videos, Communications DVDs, Interpersonal Influence DVDs, business writing DVDs, making presentations DVDs, presentation training DVDs, communications videos, communication training DVDs, communications training  DVDs videos, presentation training videos, communications workshops, communications skills personal influence training videos books software dvds, communication skills training, communication training, communication activities, presentation skills, presentation training, improving communication skills.


COMMUNICATIONS TRAINING DVDS VIDEOS
IDEAS AND TRAINING

Body language can tell a whole story.

Communications Training DVDs

Communications spans body language from a shrug . . . crossed arms and facial expressions . . . a smile . . . or a sneer . . . to typed reports, written memos and email. How well do you communicate? We have communication assessments, communication games and communication activities as well as communication videos and DVDs. In the human community, nothing gets done until there is communication. How are the communications in your workplace?

We have many communications programs to help you communicate better.


Improving Communications Skills Presentations Writing Listening Speaking  Activities Training DVDs Videos, Communications DVDs, Interpersonal Influence DVDs, business writing DVDs, making presentations DVDs, presentation training DVDs, communications videos, communication training DVDs, communications training  DVDs videos, presentation training videos, communications workshops, communications skills personal influence training videos books software dvds, communication skills training, communication training, communication activities, presentation skills, presentation training, improving communication skills.



Communications Training DVDs Videos

Improving Communications Skills Presentations Writing Listening Speaking  Activities Training DVDs Videos, Communications DVDs, Interpersonal Influence DVDs, business writing DVDs, making presentations DVDs, presentation training DVDs, communications videos, communication training DVDs, communications training  DVDs videos, presentation training videos, communications workshops, communications skills personal influence training videos books software dvds, communication skills training, communication training, communication activities, presentation skills, presentation training, improving communication skills.




Communications Training DVDs Videos


The Best of Motives: Informing and Involving

Aim
To ensure managers inform and involve their teams in order to improve motivation and productivity.

The Video
Research shows that the two most common complaints in organizations worldwide are 'nobody ever tells us' and 'nobody ever asks us'. The Best Of Motives consists of two videos which tackle each of these issues. The final lesson is that people need results to achieve, not tasks to perform if they are to be productive, successful and willing to contribute to the business.

Features and applications:

  • Engaging drama using humor to make messages stick
  • Realistic workplace scenarios that are easy to relate to
  • Targeted at individuals with responsibilities for a team
  • Shows the key steps to empowering the staff

    "A very imaginative way of persuading everyone to work together and improve their performance." Abdul Chauguley, Customer Service Manager, Unisys

    Learning resource pack includes:

  • Video part 1 - DVD/CD (28 mins)
  • Video part 2 (31 mins)
  • Course Leader's Guide
  • Delegate worksheets on disk
  • Powerpoint slides on disk
  • Self-Study Workbook on disk

    Style: Humorous drama

    Prices: Purchase Part 1 for $999.00

    Part 1 Rental (5 days) $350

    Purchase Part 2 for $870.00

    Part 2 Rental (5 days) $350

    Related training issues:

  • Time management
  • Delegation
  • Meetings
  • Internal communication
  • Teamwork

    Item #PDDC-TRNCVPVA024DV1

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    You may purchase Best of Motives - Part 1 on DVD/CD for $999.

    Quantity:      

    You may rent (5-day) Best of Motives - Part 1 on DVD/CD for $350.

    Quantity:      

    You may purchase Best of Motives - Part 2 on DVD for $870.00.

    Quantity:      

    Improving Communications Skills Presentations Writing Listening Speaking  Activities Training DVDs Videos, Communications DVDs, Interpersonal Influence DVDs, business writing DVDs, making presentations DVDs, presentation training DVDs, communications videos, communication training DVDs, communications training  DVDs videos, presentation training videos, communications workshops, communications skills personal influence training videos books software dvds, communication skills training, communication training, communication activities, presentation skills, presentation training, improving communication skills.



    Better Off Together than A-P-A-R-T, Intercultural Communication, an Overview

    Video - Purchase $250.00 (Item#PDDC-IRCAPART)


    Communication is at the center of multi-national organizations, business negotiations, training and education . . . from simple diversity to global business. This program provides a comprehensive, clearly illustrated introduction to communicating in the global community, leading the audience through the initial stages of self-awareness and awareness of others in all interactions.

    This hour long live presentation is filled with humor and insight. The DVD breaks down the video into chapters for easy viewing and shorter workshop presentations.

    Focus of the presentation:

  • Dealing with Difference
  • Developing Intercultural Sensitivity
  • Developing Intercultural Competency

    Dr. Milton Bennett, co-founder of the Intercultural Communications Institute explores and illustrates the following topics:

  • culture, acculturation
  • verbal, non-verbal communication
  • cultural values, cultural variation
  • stereotyping
  • stages of ethnocentrism
  • intercultural competence

    Purchase $250.00

    This video production has an online preview. Click Here!

    Purchase this product on DVD for $250.00.

    Quantity:   


    The Brain Game: What's Sex Got To Do With It?

    When Lori and Rich Boulware of Kendall Park, New Jersey, hit the road recently, their navigational radars were tuned into different frequencies. Rich used a mental map while Lori used landmarks to get around. As the couple tried to get around a tricky area of town, Rich said, “Turn left on Webster,” while Lori said, “You have to turn before the ice cream cone.”

    Dr, Helen Fisher, an expert in gender differences, says the Boulwares are not unusual in their navigational skills.

    Does the Boulwares’ family story sound familiar? If so, you’re not alone. Fact is, men and women are very different in the way they speak, behave, solve problems, and even remember where the car keys are.

    Join host Dr. Nancy Snyderman and a focus group of working men and women as they play THE BRAIN GAME to discover the different strengths men and women bring to problem solving.

    CLOSED CAPTIONED

    A corVISION Release of an ABC News Production

    Product #PDDC-CorV998
    Length: 24 minutes
    Purchase Price: $495.00
    1 5-Day Rental: $165.00

    Length: 24 minutes
    Purchase Price: $495.00
    1 Week Rental: $165.00

    This video production has an online preview. Click Here!

    Rent this product on VHS for $165.00. (Please, call 1-253-759-6639 and let us know your training dates.)

    Quantity:      

    Rent this product on DVD for $165.00. (Please, call 1-253-759-6639 and let us know your training dates.)

    Quantity:      

    Purchase this product on VHS for $495.00.

    Quantity:      

    Purchase this product on DVD for $495.00.

    Quantity:      

    Improving Communications Skills Presentations Writing Listening Speaking  Activities Training DVDs Videos, Communications DVDs, Interpersonal Influence DVDs, business writing DVDs, making presentations DVDs, presentation training DVDs, communications videos, communication training DVDs, communications training  DVDs videos, presentation training videos, communications workshops, communications skills personal influence training videos books software dvds, communication skills training, communication training, communication activities, presentation skills, presentation training, improving communication skills.


    Breaking the Barriers: Improving Communication Skills - 2 CD-ROM Set - $299.95

  • Communication Model Overview
  • Real-World Simulations
  • Interactive Exercises and Quizzes
  • Printable Content
  • Electronic Teacher’s Guide
  • Correlates with National Language Arts Curriculum and National Business Education Standards

    Whether at school, in the workplace, or at home, clear communication is vital to…well, everything. But it’s not always easy to say what you mean or to get others to understand what you meant. How does miscommunication happen, and how can it be avoided? This eye-opening two-CD-ROM set exposes the entire range of communication barriers while providing users with an opportunity to apply what they learn through interactive video scenarios of real-world workplace situations.

    Multimedia elements combine to introduce key learning points, while video role-plays, exercises, and quizzes test user comprehension and reinforce communication dos and don’ts. "Did You Know?" facts, a pop-up glossary, a hyperlinked index, and a list of Web sites and other resources are also included, as well as a printable teacher’s guide containing learning objectives, a program summary, educational standards, fast facts, vocabulary terms, discussion questions, student activities, assessment questions, and a list of additional resources.

    Communication Barrier Basics

    By clearly distinguishing the three components of communication—the sender, the receiver, and the message itself—this CD-ROM tutorial exposes the potential pitfalls of spoken, written, and visual communication. In addition to a wide variety of basic issues, such as talking too fast, writing imprecisely, and not paying attention, many subtle issues are also addressed, like cultural insensitivity, negative body language, bad timing, choosing the wrong medium, and jumping to conclusions. Material on each topic is printable.

    Can You Break the Barrier?

    This CD-ROM contains five interactive video scenarios that allow users to apply what they learn from Communication Barrier Basics to realistic communication situations in the workplace. By answering questions about how to eliminate communication barriers, users influence the progress and outcome of each role-play scenario. In addition, immediate feedback is given on the specific barriers and the choices made, to reinforce the application of good communication principles.

    As versatile as it is valuable, this two-CD-ROM set can easily be integrated into any high school business education, career education, life skills, or communication course. College students—and, for that matter, any adults who just want to communicate more effectively—can benefit from this program, too.

    Two Windows/Macintosh CD-ROMs and a printable teacher’s guide. © 2003.

    Item: PDDC-CAMFMK30499
    Format: CD-ROM
    List Price: $299.95

    Purchase this product on DVD for $299.95.

    Quantity:      


    Business Communication Series - Video/DVD
    Solid communication skills are keys to a smooth transition from school to work. Using engaging scenarios to dramatize real-world communication breakdowns and demonstrate how employees overcome them, this four-part series addresses the cornerstones of communication: listening, speaking, writing, and reading. 4-part series, 18-23 minutes each.

    The Series Includes:

  • Business Communication: Listening
  • Business Communication: Speaking
  • Business Communication: Writing
  • Business Communication: Reading

    Item: PDDC-BVL11268

    Item: PDDC-BVL11268
    Format: DVD
    List Price: $999.00

    Purchase this business communication series on DVD for $999.00.

    Quantity:      


    Business Communication: Listening - Video/DVD
    Mark is exasperated—he has to redo a sales report because a coworker did not hear the directions—and a customer is furious because someone did not listen to his special shipping instructions. In this dramatization, Mark and his colleagues attend a seminar on listening skills and learn about the steps to good listening, emotional filters and hot buttons, and active/passive and reflective listening. (19 minutes, color)

    Part of the Series Business Communication Series

    Item: PDDC-BVL11269
    Format: DVD
    List Price: $309.95

    Purchase Business Communication: Listening on DVD for $309.95.

    Quantity:      


    Business Communication: Speaking - Video/DVD
    Mark’s public speaking nightmare has materialized into reality: he must present his department’s new marketing plan to the board of directors. This dramatization tracks Mark’s preparations, during which he learns good speaking techniques, effective methods for organizing a speech, tips for minimizing stage fright, and the importance of nonverbal communication. (23 minutes, color)

    Part of the Series Business Communication Series

    Item: PDDC-BVL11270
    Format: DVD
    List Price: $309.95

    Purchase Business Communication: Speaking on DVD for $309.95.

    Quantity:      


    Business Communication: Writing - Video/DVD
    On his first day on the job, Mark already has a writing assignment. How should he begin? In this dramatization, Mark quickly learns the four steps to good writing—plan, write, revise, and edit—as well as the differences between a memo, a letter, and a report. Revisions are displayed on his computer screen as he actually makes them, providing concrete examples of the writing process in action. (20 minutes, color)

    Part of the Series Business Communication Series

    Item: PDDC-BVL11271
    Format: DVD
    List Price: $309.95

    Purchase Business Communication: Writing on DVD for $309.95.

    Quantity:      


    Business Communication: Reading - Video/DVD
    If Mark and his colleagues are to meet a tight research deadline, they will have to read faster—and smarter—than ever. This dramatization illustrates the value of taking a time-saving approach to reading, which includes using skimming and active reading techniques, taking advantage of reader-friendly devices designed to help pinpoint information, and diligently concentrating on the content target zone. (18 minutes, color)

    Part of the Series Business Communication Series

    Item: PDDC-BVL11272
    Format: DVD
    List Price: $309.95 Purchase Business Communication: Reading on DVD for $309.95.

    Quantity:      


    Can You Spare A Moment? - VIDEO/CD-ROM

    WHAT'S IT ALL ABOUT

    Every manager should know how to address personal issues when they affect a staff member’s productivity. The key is to show sensitivity and learn appropriate counseling techniques. In Can You Spare A Moment? John Cleese shows managers and team leaders how to conduct a counseling interview, including the four stages of a successful structured approach. 25 minutes.


    KEY LEARNING POINTS

    • Set up the interview
    • Encourage the employee to talk
    • Let the employee find the solution


    USES

    • Working with and interviewing employees


    PRICES

    • Rental $250.00
    • Purchase $999.00

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    Style of Presentation: Humorous drama (revised), featuring Lorraine Brunning, Ricky Gervais, Jaye Griffiths, John Cleese and Angus Barnett

    Features and applications:

  • Complements any interview skills or management course
  • Suitable for inexperienced managers, team leaders or personnel staff
  • Realistic yet light-hearted drama reinforces key messages
  • Key sections are ideal for supporting role-plays

    Program includes:

  • DVD(25 mins)
  • Meeting break video
  • Course leader's guide
  • Delegate worksheets on disk
  • Powerpoint slides/OHPs on disk
  • Self-study workbook on disk

    To Rent Can You Spare a Moment Video - $350.00

    To Purchase Can You Spare a Moment Video - $999.00

    To Rent (5-Day) Can You Spare a Moment - $350.00 (Call 1-253-759-6639) with your training dates!

    Quantity:      

    To Purchase Can You Spare a Moment Video - $999.00 - DVD

    Quantity:      

    Improving Communications Skills Presentations Writing Listening Speaking  Activities Training DVDs Videos, Communications DVDs, Interpersonal Influence DVDs, business writing DVDs, making presentations DVDs, presentation training DVDs, communications videos, communication training DVDs, communications training  DVDs videos, presentation training videos, communications workshops, communications skills personal influence training videos books software dvds, communication skills training, communication training, communication activities, presentation skills, presentation training, improving communication skills.


    Changing the Rules (cc)

    "The only way we can get other people to change, since we cannot control their behavior, is to change our own behavior. In order to do this, we need to 'speak' gender differences."
    -- Dr. Pat Heim

    Based on a real-life case study, the purpose of CHANGING THE RULES is to help viewers move from understanding to solving gender communication problems by identifying the invisible rules men and women play by, and providing a model for choosing effective strategies for most successful communication between genders in the workplace.

    This is the problem-solving follow-up to the POWER DEAD-EVEN RULE and INVISIBLE RULES: MEN, WOMEN AND TEAMS.

    CLOSED CAPTIONED

    A corVISION Media Release

    Includes discussion guide
    Length: 25 minutes
    Code #PDDC-CorV483
    Purchase Price: $495.00
    One Week Rental: $165.00

    To Rent Changing the Rules - $165.00 (Call 1-253-759-6639) with your training dates!

    Quantity:      

    To Purchase Changing the Rules - $495.00 - DVD

    Quantity:      


    Check and Let Me Know

    Company President Harvey Snodgrass talks to a salesman for a production company while flying back from a business trip. When he gets to his office he passes on a business card and communicates information about producing a sales video for the company . . . or at least he thinks he does. As the information is passed on to others up and down the grapevine, it gets twisted about and changed from a sales video for the company and becomes 500 electric toasters for Christmas gifts for clients. This original production from 1962 has been re-edited for today's audience. It comes with a list of discussion starting questions concerning communications in your organization. The movie is funny and contains many character actors from the early 1960s.

    Item #PDDC-PDCHK

    Length: 10:30

    To rent video $100.00

    To purchase video $295.00

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    To Rent Check and Let Me Know- $100.00 (Call 1-253-759-6639) with your training dates!

    Quantity:      

    To Purchase Check and Let Me Know - $295.00 - DVD

    Quantity:      


    Communicating Effectively - $395.00 (Item #PDDC-BULECE)

    No matter what your job description or area of work, effective communication is a pre-requisite for success – not a competitive advantage.

    Each day we are called upon to communicate with other employees, suppliers, contractors, government authorities, customers and staff.

    Key Learning Objectives:

  • Identify key components of good communication
  • Understand the importance of good communications at work
  • Reduce the amount of conflict and confusion caused by misunderstandings
  • Provide effective feedback to other employees
  • Remove the barriers to good communication
  • Understand and use verbal and non-verbal communication effectively

    Communicating Effectively comes with VHS video and CD-ROM. The video tape may be used as a stand alone presentation or as an integral part of the workshop presentation.

    Workshop CD Content:

    Video Presentation of Training Sessions
    These full color seminars, featuring experts in the field, show an actual session. The video may be paused for discussion or additional input from the facilitator.

    Facilitator/Trainer Manual
    This is a printable file from the CD, and contains specific instructions and hints to presenters on running the course. It is designed to enable presenters to use the video as part of the course, as well as other materials described below. It enables a group to engage in the topic in a full participatory mode. In this way companies can flexibly adjust the materials to their organizations and the individuals taking part.

    Flip Charts
    These may be copied onto flip charts as used in the video presentations, or other such as computer projection, overhead projection or course notes.

    Participant Workbook and Course Notes
    This also a printable form. You make your own workbook copies for distribution to your participants -- which saves money. These notes form an integral part of the Video presentation and training. They are meant to involve participants in personal reflection and response, discussions, recording and creative thinking. The video may be paused at key times while these interactions take place.

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    To Purchase Communicating Effectively - $395.00 - DVD/CD-ROM

    Quantity:      


    Communication Cornerstones: Building Trust

    Video - Purchase $695.00, Rental 7 Days $195.00 (Item#PDDC-COACMM000-VTK)


    This NEW Trainer’s Toolkit® uses a unique comparison between good and bad management styles to captivate and educate your managers on the benefits of good communication skills. Each vignette demonstrates the most effective ways to manage, as well as the negative results of managing poorly.

    • Be open and honest
    • Address problems head on
    • Use face to face contact
    • Actively listen
    • Give constructive feedback

    This Trainer’s Toolkit contains the video program, Communication Cornerstones: Building Trust, 10 desk references, an expanded leader’s guide, and a laminated poster (Call 1-253-759-6639 for additional references, guides, and posters).

    For Purchase $695.00

    For Rental $295.00

    To Rent Communication Cornerstones: Building Trust - $295.00 - VHS (Call 1-253-759-6639) with your training dates!

    Quantity:      

    To Purchase Communication Cornerstones: Building Trust - $695.00 - VHS

    Quantity:      


    The Communication Series - DVD - $757.97

    This series outlines effective speaking, writing, and listening skills in a business environment.

    One 30-minute video each.

    The Series Includes:

  • Constructive Communications: Talking Your Way to Success
    This program guides viewers through an E.A.S.Y. communication process. Students learn constructive communications by identifying the Effect they hope to achieve; understanding the knowledge and attitude of their Audience; explaining the Subject with specific and organized information; and seeing the positive effects of knowing and understanding Yourself. One 30-minute video.

    To Purchase Constructive Communications: Talking Your Way to Success - $275.00 - DVD

    Quantity:      

  • Writing for Results: The Winning Written Report
    This program stresses that good writing skills are critical to job success and that employers seek job applicants who have these skills. Learn how to produce a winning written report by analyzing the reader; determining the purpose; selecting and narrowing topics; gathering, recording, and filing information; and organizing the paper. Learn the benefits of concrete and specific supporting material, proofreading and revising, and a well-polished final product. Gain valuable skills for future success while acquiring the ability and confidence to put thoughts in writing. One 30-minute video.

    To Purchase Writing for Results: The Winning Written Report - $275.00 - DVD

    Quantity:      

  • Effective Listening Skills: Listening to What You Hear
    This important lesson discusses habits and traits that keep us from being good listeners and teaches improved listening skills with the D.R.I.V.E. process. Students learn the benefits of listening and master the skill by Deciding to listen, Reading all stimuli, Investing spare time wisely, Verifying what they hear, and Expending energy. Teach your students how to process the information that goes in one ear, and that information won’t have a chance to escape through the other! One 42-minute video.

    To Purchase Effective Listening Skills: Listening to What You Hear - $275.00 - DVD

    Quantity:      

    Item: PDDC-CAMFMK8475
    Format: DVD
    List Price: $757.97

    To Purchase The Communication Series: Three DVDS - $757.97

    Quantity:      

    Improving Communications Skills Presentations Writing Listening Speaking  Activities Training DVDs Videos, Communications DVDs, Interpersonal Influence DVDs, business writing DVDs, making presentations DVDs, presentation training DVDs, communications videos, communication training DVDs, communications training  DVDs videos, presentation training videos, communications workshops, communications skills personal influence training videos books software dvds, communication skills training, communication training, communication activities, presentation skills, presentation training, improving communication skills.


    Communication Nightmares: Solutions to Your Top Communication Problems - Video - $295.00/$745.00

    Communicating with coworkers can sometimes be…a nightmare! Communication Nightmares shows specific examples of how to maintain a conversation with someone who is defensive, a poor listener or a discussion dominator and how to turn that challenging situation into an effective conversation. This video demonstrates that you must first make up your mind to deal with the situation, no matter how complicated or emotional it might be. Second, you must make the commitment to stick with the challenge until your message is clearly understood. Learn more about these tips and also the way you communicate with your coworkers, and the way they respond to you.

    Key Training Points:

  • How to turn a difficult conversation into an effective one
  • How to focus on defining the basic problem of an issue
  • How to see the situation from the other’s point of view
  • How to make sure your words, body language and tone of voice all send a consistent message How to give and get feedback
  • How to lighten up a heated discussion

    Five Day Rental: $295.00

    Purchase: $745.00

    Item #PDDC-COANIGHT

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    To Rent Communication Nightmares: Solutions to Your Top Communication Problems on DVD - $295.00

    Quantity:      

    To Purchase Communication Nightmares: Solutions to Your Top Communication Problems on DVD - $745.00

    Quantity:      


    The Communication Series - This series outlines effective speaking, writing, and listening skills in a business environment.

    One 30-minute video each:

  • Constructive Communications: Talking Your Way to Success

  • Writing for Results: The Winning Written Report

  • Effective Listening Skills: Listening to What You Hear

    Constructive Communications: Talking Your Way to Success - DVD - $309.95

    This program guides viewers through an E.A.S.Y. communication process. Stucents learn constructive communications by identifying the Effect they hope to achieve; understanding the knowledge and attitude of their Audience; explaining the Subject with specific and organized information; and seeing the positive effects of knowing and understanding Yourself.

    One 30-minute video.

    Part of the Series The Communication Series

    Item: PDDC-CAMFMK8476
    Format: DVD
    List Price: $309.95

    To Purchase Constructive Communications: Talking Your Way to Success on DVD - $309.45

    Quantity:      


    Writing for Results: The Winning Written Report - DVD - $309.95

    This program stresses that good writing skills are critical to job success and that employers seek job applicants who have these skills. Learn how to produce a winning written report by analyzing the reader; determining the purpose; selecting and narrowing topics; gathering, recording, and filing information; and organizing the paper. Learn the benefits of concrete and specific supporting material, proofreading and revising, and a well-polished final product. Gain valuable skills for future success while acquiring the ability and confidence to put thoughts in writing.

    One 30-minute video.

    Part of the Series The Communication Series

    Item: PDDC-CAMFMK8477
    Format: DVD
    List Price: $309.95

    To Purchase Writing for Results: The Winning Written Report on DVD - $309.45

    Quantity:      


    Effective Listening Skills: Listening to What You Hear - DVD - $309.95

    This important lesson discusses habits and traits that keep us from being good listeners and teaches improved listening skills with the D.R.I.V.E. process. Students learn the benefits of listening and master the skill by Deciding to listen, Reading all stimuli, Investing spare time wisely, Verifying what they hear, and Expending energy. Teach your students how to process the information that goes in one ear, and that information won’t have a chance to escape through the other!

    One 42-minute video.

    Part of the Series The Communication Series

    Item: PDDC-CAMFMK8478
    Format: DVD
    List Price: $309.95

    To Purchase Effective Listening Skills: Listening to What You Hear on DVD - $309.45

    Quantity:      


    The Great Communicator: Communication Skills for All

    Aim
    To give people the skills to communicate effectively with colleagues and customers.

    The video
    Good communication is a two-way process: you need to put yourself in the other person's shoes. This program contains practical lessons as to how to achieve this. Using the example of two people who work alongside each other but find it very hard to get through to each other. Even though their fortunes are inextricably linked, they harbor different ambitions. By learning how to communicate better they are both able to get what they want. The main video shows how everyone can do this if they try. There is also a short tape that summarizes the steps and provides role plays.

    Features and applications:

  • Suitable for people at all stages of their careers
  • The problems caused by poor communication and the ways to overcome them are clearly presented
  • Six-minute summary is perfect for analysis and discussion

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    Program includes:

  • Video (16 mins)
  • Summary (6 mins)
  • Team guide
  • Trainer's guide

    Prices:
    Purchase: $695.00

    To Purchase The Great Communicator: Communication Skills for All on DVD - $695.00

    Quantity:      



    EXHIBIT TRADE SHOW TRAINING PRODUCTS:

  • How Not To Exhibit Yourself: Staffing an Exhibition Stand - Video
  • That's Show Business: The Rules of Exhibiting - DVD


    How Not To Exhibit Yourself: Staffing an Exhibition Stand - DVD
    How Not To Exhibit Yourself: Staffing an Exhibition Stand

    Aim
    To teach stand staff how to present themselves and their organization in a professional and organized manner.

    The video
    Even stands that are designed to the finest detail will not produce the results if staff do not know what they are doing.

    This program featuring John Cleese shows how to encourage visitors, welcoming them without being over-eager, and how to avoid the guaranteed conversation killer - "Can I help you?" It demonstrates the importance of accurately logging potential customers' details, arranging follow-up visits, and keeping the stand smart.

    Features and applications:

  • A simple, direct way to ensure that all stand staff are fully prepared for opening day
  • Techniques for opening, controlling, and closing sales dialogues
  • Key turn-offs that reduce customer traffic, and how to remedy them

    This video production has an online preview. Click Here!

    Video (30 mins)
    Style: Humorous drama
    Prices: Purchase: $695.00
    Item #PDDC-ALGEXB2

    To Purchase How Not To Exhibit Yourself: Staffing an Exhibition Stand on DVD - $695.00

    Quantity:      


    I Wasn't Prepared For That: Overcoming the Fear of Making Presentations

    Aim
    To give staff at all levels the confidence and skills to prepare and deliver effective presentations.

    The video
    A young executive (Dawn French) is panic-stricken when she's told that she has to present a written report in person to the board. Her first run-through is a disaster, but with encouragement from a colleague she soon learns the secrets of making an effective presentation. He reassures her that she knows more about the project than anyone else. She has no reason to worry, providing she approaches the task methodically. By following a number of simple steps; Position, Options and Proposal, she is able to conquer her fears and make a successful presentation. She then discovers that no two audiences are the same and that she must adapt her presentation accordingly.

    Features and applications:

  • Ideal for first-time presenters and for experienced presenters wishing to review their technique
  • Proves that you don't have to be a 'natural' presenter to make a professional presentation
  • Teaches people how to communicate complex proposals effectively
  • Shows how to tailor presentations for different audiences

    Learning resource pack includes:

  • Video (30 mins)
  • Course Leader's Guide
  • Delegate worksheets on disk
  • Powerpoint slides
  • Self-study workbook on disk <>

    Prices: Purchase: $999.00 - Rental (5days) $350

    Item #PDDC-TRNPRES3

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    To Rent I Wasn't Prepared For That: Overcoming the Fear of Making Presentations on DVD - $350.00

    Quantity:      

    To Purchase I Wasn't Prepared For That: Overcoming the Fear of Making Presentations on DVD - $999.00

    Quantity:      


    Improving Presentation Skills - $395.00 (Item #PDDC-BULEIPS)

    Whether you are presenting an idea to one person, 100 people or 1,000, and you have a definite purpose in mind, you are “making a presentation”.

    You may be telling an employee about a new system, a group of clients about a new product, or talking to an industry group about the impact of new technology on work practices, whatever your purpose and your audience, in each of these instances you are making a presentation.

    Key Learning Objectives:

  • Prepare a presentation
  • Identify your audience’s needs
  • Develop key messages that your audience will remember
  • Reduce presentation nerves
  • Become an effective confident presenter

    Improving Presentation Skills comes with DVD and CD-ROM. The DVD may be used as a stand alone presentation or as an integral part of the workshop presentation.

    Workshop CD Content:

    Video Presentation of Training Sessions
    These full color seminars, featuring experts in the field, show an actual session. The video may be paused for discussion or additional input from the facilitator.

    Facilitator/Trainer Manual
    This is a printable file from the CD, and contains specific instructions and hints to presenters on running the course. It is designed to enable presenters to use the video as part of the course, as well as other materials described below. It enables a group to engage in the topic in a full participatory mode. In this way companies can flexibly adjust the materials to their organizations and the individuals taking part.

    Flip Charts
    These may be copied onto flip charts as used in the video presentations, or other such as computer projection, overhead projection or course notes.

    Participant Workbook and Course Notes
    This also a printable form. You make your own workbook copies for distribution to your participants -- which saves money. These notes form an integral part of the Video presentation and training. They are meant to involve participants in personal reflection and response, discussions, recording and creative thinking. The video may be paused at key times while these interactions take place.

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    To Purchase Improving Presentation Skills on DVD/CD-ROM - $395.00

    Quantity:      


    Invisible Rules: Men, Women and Teams (cc)

    "Successful organizations of the future are going to have leaders, are going to have team members who understand the rules of both cultures."
    -- Dr. Pat Heim

    According to Dr. Pat Heim in this customer-requested sequel to THE POWER DEAD-EVEN RULE, men and women grow up in different cultures, learning different lessons about what it means to be a leader and what it means to be a team player. The hitch is that the rules of these cultures are typically invisible and these invisible rules are the cause of many misunderstandings as men and women work together on teams.

    In her thoughtful and lively presentation, Dr. Heim sorts out some of these INVISIBLE RULES.

    Among her insights:

  • Men and women have radically different ideas of what it means to be a team player.
  • Our meeting behaviors are different. For men, the meeting often doesn't happen in the meeting and women may not know this.
  • Women often use disclaimers, hedges, and tag questions in their linquistic behavior which can backfire when talking to men.
  • Our non-verbal communication is different. For example, when women nod it means "I hear you," while men nod in agreement.

    These differences are not right or wrong but they can result in confusion and conflict. By making these INVISIBLE RULES visible, Dr. Heim provides the basis for better understanding, communication and teamwork.

    CLOSED CAPTIONED

    A corVISION Media Release

    Includes discussion guide
    Length: 34 minutes
    Code #PDDC-CorV376
    Purchase Price: $495.00
    One Week Rental: $165.00

    To Rent Invisible Rules: Men, Women and Teams on DVD - $165.00

    Quantity:      

    To Purchase Invisible Rules: Men, Women and Teams on DVD - $495.00

    Quantity:      


    Let's Talk: Performance Feedback

    Video - Purchase $645.00, Rental 7 Days $295.00 (Item#PDDC-COALET000-VHS)


    Using feedback is a skill central to the success of any team and its leader. Everybody needs recognition when they are doing well and guidance when they could be doing better. Learn how to take the time to talk to your employees in order to tell them how they are doing.

    • Communication skills
    • Critiquing skills
    • Importance of recognition
    • DVD comes with both English and Spanish versions

    Item #COALET000-DVD-ESP; 25 minutes; purchase $645; 7-day rental $295.

    For Purchase $645.00 (PowerPoint and Leader's Guide - Call 1-253-759-6639 for additional copies)

    For Rental $295.00

    To Rent Let's Talk: Performance Feedback on DVD - $295.00

    Quantity:      

    To Purchase Let's Talk: Performance Feedback on DVD - $695.00

    Quantity:      


    Media Power - Series - DVD
    The mass media plays a powerful and controversial role in shaping perceptions. But because the mediums of print and broadcast often overlap and are so integrated into daily life, most Americans are unaware of their effects. This eight-part series probes the reciprocal dynamics of the media/audience relationship, in all its many forms. 8-part series, 28 minutes each.

    The Series Includes:

  • Mass Media in Society
  • Media Rights and Responsibilities
  • Media Ethics
  • Media Impact
  • Audience and Feedback
  • Global Media
  • Public Relations
  • Advertising

    Item: PDDC-CAMBVL8567
    Format: DVD
    List Price: $1,899.95

    To Purchase Media Power - Series on DVD - $1,899.95

    Quantity:      


    Mass Media in Society - DVD
    The world is quickly becoming saturated with information, entertainment, and advertisements. In this program, academic and industry experts examine the globalization of information exchange, the way in which it has altered the social distance between nations and individuals, and the future of mass media. In the U.S., viewers watch an average of 4.5 hours per day of television, willingly lending their eyes and ears to advertisers. However, the 1990s have seen a growing fragmentation of America into demographically segmented audiences, driven by niche programming and narrow-interest advertising. The enthusiasm for interactive communication is growing, spurred on by the desire for news and entertainment tailored and delivered on demand and the possibilities of one-to-one marketing. Is the concept of mass media on the verge of extinction? (28 minutes, color)

    Part of the Series Media Power

    Item: PDDC-CAMBVL8521
    Format: DVD
    List Price: $309.95

    To Purchase Mass Media in Society on DVD - $309.95

    Quantity:      


    Media Rights and Responsibilities - DVD
    Tabloid journalism. Kinky TV talk shows. "Gangsta" rap music. Sexually explicit and violent movies. The media have established new outposts in the frontiers of taste that were thought impossible 30 years ago, and all in the name of First Amendment rights and giving the public what it wants. But with these rights come responsibilities that are seldom respected. What leverage can society use beyond the boycott and angry letter to put curbs on the more outrageous forms of media expression? What is the rightful role of government? How do we balance these measures with a healthy respect for creativity and freedom of expression? This program looks at all of the issues surrounding the media’s pursuit of the advertising dollar versus its responsibility to exercise some concern for the public good. (28 minutes, color)

    Part of the Series Media Power

    Item: PDDC-CAMBVL8522
    Format: DVD
    List Price: $309.95

    To Purchase Media Rights and Responsibilities on DVD - $309.95

    Quantity:      


    Media Ethics - DVD
    Is a political candidate’s past personal life fodder for the front page? If a child commits murder, should the offender’s name be released? If a CD by a top recording artist has strongly antisocial lyrics, should the record label consider its impact on kids? In this program, news professionals and executives from NBC, CBS, Capitol-EMI Records, and Mercury Records speak out about the ethical dilemmas their industries face. The program also examines the case of Janet Cooke, who wrote a Pulitzer Prize-winning story about an 8-year-old heroin addict in 1981. The message was heartfelt, but fact-checking later proved her story to be closer to fiction than fact. In addition, the need for honesty and fairness, the subtle pressure of commercial interests, and the lure of sensationalism are discussed in this frank investigation of the pressures and circumstances that make up the context of media ethics. (28 minutes, color)

    Part of the Series Media Power

    Item: PDDC-CAMBVL8523
    Format: DVD
    List Price: $309.95

    To Purchase Media Ethics on DVD - $309.95

    Quantity:      


    Media Impact - DVD
    This program emphasizes the seductive nature of films and television. The pervasiveness and sheer volume of electronic images in daily life make it extremely difficult for viewers to discern fact from fiction, as with Oliver Stone’s controversial JFK. The manufactured reality of films and TV also plays a role in popularizing certain behaviors—some of which are unhealthy or antisocial, like smoking and violence. Studies show that as audiences become saturated with violent images, they can all-too-easily become desensitized to real-life situations. In addition, some suffer from media narcosis, a form of addiction which, when TV is removed from the environment, causes symptoms of withdrawal. This program is an essential component of any course that addresses the importance of critical viewing skills and an awareness of the media’s impact on perceptions. (28 minutes, color)

    Part of the Series Media Power

    Item: PDDC-CAMBVL8524
    Format: DVD
    List Price: $309.95

    To Purchase Media Impact on DVD - $309.95

    Quantity:      


    Audience and Feedback - DVD
    This program explores the characteristics that define a desirable audience, the history of audience ratings, and the ways in which audiences are assessed. Because the mass media is supported largely by selling time and space to marketers, it has evolved into the main delivery vehicle for advertising, in which the company offering a product or service is the true consumer and the attention of the viewer is the product that is being bought. With billions of advertising dollars at stake, marketers, social psychologists, and statisticians carry out sophisticated demographic and psychographic studies to narrow audiences into well-defined consumer groups. On the back end, the Nielsen television rating system uses "people meters" on TVs to determine if viewers are in fact watching what advertisers thought they would. This program also debates the manipulative nature of television and includes a portion of Newt Minnow’s "Vast Wasteland" speech. This video is an indispensable resource for understanding the dynamics of media/audience interaction. (30 minutes, color)

    Part of the Series Media Power

    Item: PDDC-CAMBVL8525
    Format: DVD
    List Price: $309.95

    To Purchase Audience and Feedback on DVD - $309.95

    Quantity:      


    Global Media - DVD
    Sixties’ media philosopher Marshall McLuhan predicted the coming of a Global Village in which telecommunications technology would figuratively shrink the world. Satellites, the Internet, multinational communications giants, and the ubiquity of televisions and computers have more than helped realize his prophecy. Who are the big players and what kind of village have they wrought? As American music, TV, film, sports, fashion, and food spread worldwide and push aside the local fare, are we guilty of cultural imperialism? This insightful program looks at a variety of issues surrounding the growth of media in the era of the international audience. (28 minutes, color)

    Part of the Series Media Power

    Item: PDDC-CAMBVL8526
    Format: DVD
    List Price: $309.95

    To Purchase Global Media on DVD - $309.95

    Quantity:      


    Public Relations - DVD
    Since the first written account of public relations-like activities in ancient Greece, PR professionals have been on record as shapers and reshapers of public opinion. This program defines the role of public relations, differentiating it from advertising, and examines the way in which PR operates. In addition, industry professionals discuss the contributions of Ivy Lee and the founder of modern PR, Edward L. Bernays; the role of public relations in America’s two world wars; the shamefully successful Lucky Cigarettes campaign to make smoking in public fashionable for women; and the Ad Council and public service announcements. Crisis intervention is examined, as in the well-handled case of the tainted Tylenol scare, and the botched damage control of the Exxon/Valdez disaster. The program does an excellent job of explaining a difficult-to-understand and often-maligned industry. (28 minutes, color)

    Part of the Series Media Power

    Item: PDDC-CAMBVL8568
    Format: DVD
    List Price: $309.95

    To Purchase Public Relations on DVD - $309.95

    Quantity:      


    Advertising - DVD
    Some Americans charge that the advertising industry promotes materialism and compels them to buy things they don’t want. However, most are unaware that the TV and radio shows, newspapers, and magazines they enjoy for virtually no cost are paid for almost entirely by the sale of advertising time or space. This program features a historical survey of the methods of advertising in the U.S. Topics include the mass-marketing triumph of Lydia Pinkham’s 19th-century patent medicines; the role of sponsorship in radio and early broadcast television; the application of marketing principles to the 1964 Johnson/Goldwater campaign, which featured the well-known daisy/atom bomb ad; and a step-by-step look at how a Ford Ranger TV spot was made by the J. Walter Thompson agency. The program is a valuable aid in understanding the persuasive, pervasive nature of advertising. (28 minutes, color)

    Part of the Series Media Power

    Item: PDDC-CAMBVL8569
    Format: DVD
    List Price: $309.95

    To Purchase Advertising on DVD - $309.95

    Quantity:      


    The Power Dead-Even Rule and the Other Gender Differences in the Workplace (cc)

    Join Dr. Pat Heim, Ph.D., the dynamic, best-selling author of Hardball For Women: Winning at the Game of Business and Smashing The Glass Ceiling: Tactics For Women Who Want to Win in Business as she explores the different cultures men and women grow up in... the "rules" each culture uses to define appropriate adult behavior...why these cultures clash...and what to do about it.

    Women and men communicate more effectively when they understand the cultural differences unique to each gender.

    Pat Heim is a nationally acclaimed consultant in the fields of leadership, team building and gender differences. THE POWER DEAD-EVEN RULE AND OTHER GENDER DIFFERENCES IN THE WORKPLACE video succeeds in getting people to laugh and talk about the culture differences between men and women as the first step in dealing with these differences.

    CLOSED CAPTIONED

    A corVISION Media Release

    Length: 36 minutes
    Code: #PDDC-CorV275
    Purchase Price: $495.00
    One Week Rental: $165.00

    To Rent The Power Dead-Even Rule and the Other Gender Differences in the Workplace on DVD - $165.00

    Quantity:      

    To Purchase The Power Dead-Even Rule and the Other Gender Differences in the Workplace on DVD - $495.00

    Quantity:      


    Relationship Strategies I

    Aim
    The better you understand human behavior, the better you can communicate, effectively. This two-part video explores the four most common behavior styles...and shows how to communicate successfully with each.

    Key Training Points:

  • How to identify the four common styles of behavior
  • How to determine your own behavior style
  • How to adapt your communications to the behavior style of the other person

    Length: 20 min.

    Includes Training Leader’s Guide, 10 Workbooks, The Art of Giving and Receiving Feedback book

    Product Code: #PDDC-COACAM0086

    Added features and benefits of DVD training include:

  • English and Spanish versions
  • A customizable PowerPoint presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide
  • Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    7-Day Rental: $225

    Purchase: $575

    To Rent Relationship Strategies I on DVD - $225.00

    Quantity:      

    To Purchase Relationship Strategies I on DVD - $575.00

    Quantity:      


    Relationship Strategies II

    Aim
    The better you understand human behavior, the better you can communicate, effectively. This two-part video explores the four most common behavior styles...and shows how to communicate successfully with each.

    Key Training Points:

  • How to identify the four common styles of behavior
  • How to determine your own behavior style
  • How to adapt your communications to the behavior style of the other person

    Length: 18 min.

    Includes Training Leader’s Guide, 10 Workbooks, The Art of Giving and Receiving Feedback book Product Code: #PDDC-COACAM0087

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    7-Day Rental: $165

    Purchase: $525

    Added features and benefits of DVD training include:

  • English and Spanish versions
  • A customizable PowerPoint presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide
  • Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

    To Rent Relationship Strategies II on DVD - $225.00

    Quantity:      

    To Purchase Relationship Strategies II on DVD - $575.00

    Quantity:      


    Report Writing: The Art of Writing a Good Report

    Aim
    To appreciate the skills required to write and present an easy-to-read, informative and forward-thinking report.

    The Video
    This program outlines the six steps to successful report writing: focusing on the objectives, organizing points into related groups, and using the four P's (Position, Problem, Possibilities and Proposals), report authors will ensure their document forwards a constructive and compelling argument. The video shows how avoiding the use of jargon and keeping words, sentences and paragraphs short and simple, will contribute to a report's overall effectiveness. Additionally, making the report look readable will encourage its recipients to read and respond to it. Including headings, sub-headings, double line spacing, and appendices, great ideas that may have otherwise been overlooked, stand a better chance of becoming reality.

    Features and applications:

  • Suitable for any staff member at any level who may need to write a report
  • Engaging and humorous plot to make messages memorable
  • Clearly defined report-writing structure incorporating the four Ps
  • Promotes freedom of thought within an organized framework

    Learning resource pack includes:

  • Video (20 mins)
  • Course Leader's Guide
  • Delegate worksheets on disk
  • Powerpoint slides
  • Self-study workbook on disk

    Style: Humorous drama

    Prices: Purchase:$999 - Rental (5 days) $350 Related training issues:

    Item #PDDC-TRNCOR2

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    To Rent Report Writing: The Art of Writing a Good Report on DVD - $350.00

    Quantity:      

    To Purchase Report Writing: The Art of Writing a Good Report on DVD - $999.00

    Quantity:      


    The Straight Scoop on E-Mail

    Video - Purchase $595.00, Rental 7 Days $125.00 (Item#PDDC-COAEML000-VHS)


    E-mail and the Internet have revolutionized the way many organizations do business. In fact, e-mail is now considered to be a business necessity: it’s fast, direct and inexpensive. This timely video program — which was selected by Human Resource Executive magazine as one of the Top Ten Training Products of 1997 — discusses e-mail etiquette, privacy and how to protect the rights of everyone in the workplace.

    • The benefits of e-mail
    • Time management and communication skills
    • The legal issues of e-mail
    • The general rules of "Netiquette"

    Item #COAEML000-VHS; 22 minutes; purchase $595; 7-day rental $125; includes ten employee handbooks and comprehensive leader’s guide (Call 1-253-759-6639 for additional purchase of handbooks and guides).

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    For Purchase $595.00

    For Rental $295.00

    To Rent The Straight Scoop on E-Mail on VHS (English) - $295.00

    Quantity:      

    To Rent The Straight Scoop on E-Mail on VHS (Spanish) - $295.00

    Quantity:      

    To Purchase The Straight Scoop on E-Mail on VHS (English) - $595.00

    Quantity:      

    To Purchase The Straight Scoop on E-Mail on VHS (Spanish) - $595.00

    Quantity:      


    Straight Talking: The Art of Assertiveness

    Aim
    To equip people with the confidence to get their views and ideas noticed.

    The video
    Techniques of assertive behavior are shown in action in a series of different settings from a management meeting to a one-to-one conversation between colleagues. Straight talking shows that the basic rule of assertive behavior is honesty and that it's usually for fear of the response that honesty is avoided. However, this fear is generally over-exaggerated. The video is highly reassuring on this point for anyone who has doubts about volunteering what they think, even when asked to do so.

    It also demonstrates why aggressive behavior doesn't work in the long run and why it's important to establish a negotiating position and stick to it.

    Features and applications

  • Particularly suitable for junior management, sales personnel and purchasing staff
  • The key lessons are explained by a presenter and illustrated by realistic action sequences in a variety of situations
  • Dramatic sequences and subtle humor deliver the messages in a powerful and convincing fashion

    Also Available in SPANISH

    Program includes:

  • Video (27 mins)
  • Course Leader's Guide
  • Delegate worksheets on disk
  • Powerpoint slides
  • Self-study workbook on disk

    Style: Humorous drama

    Prices: Purchase: $999 DVD

    Rental (5 days) $350

    Related training issues:

  • Assertiveness
  • Negotiating
  • Office behavior

    Item #PDDC-TRNMBM5

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    To Rent Straight Talking: The Art of Assertiveness on DVD - $350.00

    Quantity:      

    To Purchase Straight Talking: The Art of Assertiveness on DVD - $999.00

    Quantity:      


    Talking to a Wall (cc)

    You are dining out at a restaurant and the person seated at the table directly behind you is having a conversation while you are trying to converse with your spouse. You find it difficult to pay attention to your "other half" because the person at the other table just keeps talking and talking. Are you male or female?

    In a revealing segment, ABC News 20/20 answers this and other questions about how men and women listen differently.

    Correspondent Deborah Roberts takes viewers into the home of baseball scout, Al Goldis and his wife of 15 years, Linda. Linda has spent the last 15 years trying to get Al to listen to her -- she claims he always tunes her out. To date, Linda has chalked it up to the fact that Al is on the telephone night and day, focusing on the careers of the young baseball players who count on him. Are the Goldis' communications problems a by-product of Al's demanding job? Is Al simply a "listening burnout," as Linda suggests? Or is Al's brain built to listen to only one thing at a time, and as long as he is focused on his work he will not be able to pay attention to what Linda is saying?

    Listening experts like Kitty Watson of Tulane University suggests there are several distinct categories of listeners and that maybe Al is not an insensitive guy -- he's just listening like a man. The impact of this revealing 20/20 investigation may have a profound effect on how women and men communicate -- both at home and on the job.

    CLOSED CAPTIONED

    A corVISION Media Release of an ABC News Production

    Length: 19 minutes
    Code: #PDDC-CorV510
    Purchase Price: $495.00
    One Week Rental: $165.00

    To Rent Talking to a Wall on DVD - $165.00

    Quantity:      

    To Purchase Talking to a Wall on DVD - $495.00

    Quantity:      


    Telephone Behavior: The Rules of Effective Communication

    Aim
    To give all staff members the skills to use the telephone effectively in a business context.

    The video
    In this engaging, amusing, and highly memorable story, an assistant manager of a marketing department is preparing to give the local business community a short seminar on professional telephone skills. Her own skills leave a lot to be desired, fortunately someone is on hand to show her the mistakes she makes, and help her overcome her shortcomings.

    The lessons include understanding that the call starts with a verbal handshake. Also, answer the phone within four rings and introduce yourself properly with a smile in your voice. It shows that preparation is vital; people should have facts and figures to hand and repeat key phrases to show callers they're understood. During the call, people should ask open questions to gain information, and use the caller's name frequently to establish trust. When closing the call they must confirm that the message is understood, and make a note of what they are required to do. Finally, the video tackles voice mail, showing that the same rules apply

    Features and applications:

  • Targeted at anyone who uses the phone at work
  • To improve the way their business is represented on the telephone
  • Practical rules for conducting a call from start to finish
  • Highly effective presentation of the skills required, with memorable on-screen triggers

    Learning resource pack includes:

  • Video (34 mins)
  • Course Leader's Guide
  • Delegate worksheets on disk
  • Powerpoint slides
  • Self-study workbook on disk

    Style: Humorous drama

    Prices: Purchase: $999 DVD

    Rental (7 days) $350

    Item #PDDC-TRNBEH2C

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    To Rent Telephone Behavior: The Rules of Effective Communication on DVD - $350.00

    Quantity:      

    To Purchase Telephone Behavior: The Rules of Effective Communication on DVD - $999.00

    Quantity:      


    Telling It Like It Is: Reflections on Cultural Diversity

    Video - Purchase $250.00 (Item#PDDC-IRCTILII)


    This program is an essential tool for any manager or human resources director who has to deal with and pull diverse individuals together to function together as a productive team. Strong individuals from diverse backgrounds are often challenged when the need to pull together and function as a productive team. This program confronts audiences and educates them about negative stereotyping and racial conflict in the workplace, helping them to understand varying perspectives and to take advantage of their differences. A poignant and honest discussion of real-life workplace conflicts, this program helps audiences, including corporate management, develop awareness in cross-cultural team building and creating an effective and efficient workplace.

    With candor and humor, Joan Fountain, a leading management consultant, brings the audience into some of her own experiences as an African-American woman, trainer and teacher. Thoughtful and concrete suggestions for teaching and training are interwoven with provocative personal stories. Fountain addresses topics including: ·racism and cultural identity ·the power of words ·post-discrimination trauma ·nonverbal communication ·sexual orientation ·the power of healing.

    Length: 60 Minutes

    This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!

    Purchase this product on DVD for $250.00.

    Quantity:   


    That's Show Business: The Rules of Exhibiting - DVD
    That's Show Business: The Rules of Exhibiting

    Aim
    To maximize the opportunities created by participation in an exhibition.

    The Video
    Having planned and staffed an exhibition stand that has absorbed a sizeable chunk of your marketing budget, how can it be made a real success? Too often it's regarded as a grand PR exercise, but it should be treated as a wonderful opportunity to sell to both new and existing clients.This video demonstrates the secrets of successful exhibiting: know your objectives, your visitors, and the role you are expected to play.

    Features and applications:

  • The essential do's and don'ts presented in an entertaining format

    This video production has an online preview. Click Here!

    Video (31 mins)
    Style: Humorous drama
    Prices: Purchase: $695
    Item #PDDC-TRNEXB3

    You may purchase That's Show Business: The Rules of Exhibiting on DVD for $695.00.

    Quantity:   




    FREE TRAINING NEWSLETTER

    Please, sign up for our FREE training media newsletter.


  • IDEAS AND TRAINING
    4701 North Huson
    Tacoma, WA 98407
    1-253-759-6639
    email us

    Improving Communications Skills Presentations Writing Listening Speaking  Activities Training DVDs Videos, Communications DVDs, Interpersonal Influence DVDs, business writing DVDs, making presentations DVDs, presentation training DVDs, communications videos, communication training DVDs, communications training  DVDs videos, presentation training videos, communications workshops, communications skills personal influence training videos books software dvds, communication skills training, communication training, communication activities, presentation skills, presentation training, improving communication skills.Improving Communications Skills Presentations Writing Listening Speaking  Activities Training DVDs Videos, Communications DVDs, Interpersonal Influence DVDs, business writing DVDs, making presentations DVDs, presentation training DVDs, communications videos, communication training DVDs, communications training  DVDs videos, presentation training videos, communications workshops, communications skills personal influence training videos books software dvds, communication skills training, communication training, communication activities, presentation skills, presentation training, improving communication skills.Improving Communications Skills Presentations Writing Listening Speaking  Activities Training DVDs Videos, Communications DVDs, Interpersonal Influence DVDs, business writing DVDs, making presentations DVDs, presentation training DVDs, communications videos, communication training DVDs, communications training  DVDs videos, presentation training videos, communications workshops, communications skills personal influence training videos books software dvds, communication skills training, communication training, communication activities, presentation skills, presentation training, improving communication skills.











































    Improving Communications Skills Presentations Writing Listening Speaking Activities Training DVDs Videos, Communications DVDs, Interpersonal Influence DVDs, business writing DVDs, making presentations DVDs, presentation training DVDs, communications videos, communication training DVDs, communications training DVDs videos, presentation training videos, communications workshops, communications skills personal influence training videos books software dvds, communication skills training, communication training, communication activities, presentation skills, presentation training, improving communication skills.