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Human Resources Training Videos
Online Previews
ADVERTISING & MARKETING
Branding: The Marketing Advantage - Adding Value
Branding: The Marketing Advantage - The Future of Marketing
Branding: The Marketing Advantage - Globalization
Branding: The Marketing Advantage - Managing Brand Equity
Branding: The Marketing Advantage - Relationsip Marketing
Branding: The Marketing Advantage - Retailer Power
Branding: The Marketing Advantage - Threats to the Brand
Buy-ology - The Science of Buying and Selling: How They Sell
Buy-ology - The Science of Buying and Selling: Why We Buy
Customers Wanted
Marketplace of Ideas: Vol. 1 (CLIO Award Winners)
Marketplace of Ideas: Vol. 2 (CLIO Award Winners)
Media Power: Advertising
Media Power: Public Relations
Principles of Sales & Marketing: The Power of Ethical Selling: Find Your Niche
Principles of Sales & Marketing: The Power of Ethical Selling: Tailor the Sale
APPRAISALS
Can You Spare a Moment? - The Counseling Interview
Documenting Discipline
The Dreaded Appraisal
The Human Touch Performance Appraisal II
I'd Like a Word With You
Not Just Another Meeting
Performance Matters: The Need for Constructive Criticism
Performance Matters: The Use of Praise
The Sid Story
KEN BLANCHARD TRAINING VIDEOS
Changes! Coping With Difficult Change
Gung Ho!
The Leadership Pill: The Movie
Leadership and the One Minute Manager
The One Minute Manager
The Story of a New One Minute Manager
Situational Leadership II: The Future
Situational Leadership II: The Bob Knowlton Story
Whale Done! The Power of Positive Relationships
BUSINESS BASICS
Back to Basics: Communication Skills
Back to Basics: Conflict
Back to Basics: Managing Stress
Back to Basics: Problem Solving
Back to Basics: Professional Image
Complete Training for the Complete Receptionist
Dealing with Sexual Harassment in the Workplace: Company Guide
Dealing with Sexual Harassment in the Workplace: Employee Guide
Hiring and Firing: Things You Need to Know
How to Create a Successful Business Plan
How to Start and Operate a Business
Making Cold Calls Easy and Profitable
Making Everyone in Your Company a Salesperson
The Power of Attitude
CAREER & JOB SEARCH
21 Keys for Fast Job Search
Interviewing for Fast Job Search
Negotiating for Fast Job Search
Networking for Fast Job Search
Resumes for Fast Job Search
Search Strategies for Fast Job Search
CHANGE MANAGEMENT
Changes! Coping With Difficult Change by Ken Blanchard
Finding the Up in Upheaval
The Grapevine: Communicating in a World of Change
Managing Change
Sacred Cows Make the Best Burgers
Transformation: Managing Corporate Change - Series
Nothing Fails Like Success
Change or Transformation?
The Hidden Dimension
First Steps
Managing The Present From The Future
Conflict: The Fuel Of Transformation
The Reinvention Roller Coaster: An Action Plan
The Winds of Change (Spanish Preview Only)
CLASSIC TRAINING VIDEOS
A Wild Goose Chase
Don't Fire them, Fire Them Up
Do You Believe in Miracles? (Lake Placid Olympics)
From Delegation to Empowerment: Getting Things Done Through People
Get to the Point & Keep to the Point
The Real Heroes of Business . . . and Not a CEO Among Them
Rumor, Gossip and Confidentiality
The Way You Were
This Thing Called Change
When I Say No, I Feel Guilty
You
JOHN CLEESE TRAINING VIDEOS
The Balance Sheet Barrier: The Basics of Business Finance
Can You Spare a Moment?
Complaints and Quality Management: Quality Through Customer Service
Customers From Hell
Customer Service From Hell
Demanding Customers
The Dreaded Appraisal
Employees From Hell
The Great Communicator: Communication Skills for All
The Helping Hand - Coaching Skills for Managers
How Not To Exhibit Yourself
How To Lose Customers Without Really Trying
I'd Like a Word With You
If Looks Could Kill
An Inside Job: Internal Customer Service
I Wasn't Prepared for That: Overcoming the Fear of Making Presentations
It's Your Choice: Seclection Skills for Managers
Meeting Menaces
Meetings, Bloody Meetings
More Bloody Meetings
Negotiating: Tying The Knot
No Complaints? Complaints and the Customer
On the Receving End: Making Call Centers More Profitable
The Paper Chase
Performance Matters: The Need for Constructive Criticism
Performance Matters: The Use of Praise
Project Management: Leading a Project Team
Report Writing
Sales People From Hell
Sell It To Me
So You Want to be a Success in Selling
Straight Talking: The Need for Assertiveness
Teams From Hell
Team Spirit
Telephone Behavior: The Rules for Effective Communication
That's Show Business
The Unorganized Manager
Who Sold You This Then?
You'll Soon Get the Hang of It
CLERICAL AND OFFICE SUPPORT
Basic Clerical Skills: For The New Employee
Thank You For Calling: Effective Telephone Techniques
Complete Training for the Complete Receptionist
Creating Personal Style: Your Ideal Silhouette Interactive
Creating Personal Style: Suit Yourself Interactive
COACHING AND MENTORING
Can You Spare a Moment?
Communications Cornerstones: Building Trust
The Helping Hand - Coaching Skills for Managers
Let's Talk: Performance Feedback
You'll Soon Get the Hang of It
COMMUNICATIONS
Back to Basics: Communication Skills
The Best of Motives - Part One: No One Ever Tells Us
The Best of Motives - Part Two: No One Ever Asks Us
Better Together Than A-P-A-R-T
Can You Spare a Moment?
Check And Let Me Know
Communicating Effectively
Communicating Nightmares: Solutions to Your Stop Communication Problems
Communication Skills
Every Call Counts
The Great Communicator: Communication Skills for All
How Not To Exhibit Yourself
Improving Presentation Skills
It's Your Call
I Wasn't Prepared for That: Overcoming the Fear of Making Presentations
No Privacy: Legal Issues in E-Mail
On the Receving End: Making Call Centers More Profitable
Report Writing
Straight Scoop on E-Mail
Straight Talking: The Need for Assertiveness
Telephone Behavior: The Rules for Effective Communication
Telling It Like It Is
That's Show Business
CONFLICT RESOLUTION AND MANAGEMENT
Back to Basics: Conflict
Conflict Resolution: A Win/Win Approach
Managing Conflict at Work
Managing Conflict Situations
Workplace Bullying
CREATIVITY AND PROBLEM SOLVING
Achieving More With Less
Back to Basics: Problem Solving
Beyond Impossible
The Cuban Missile Crisis
Dancin' On the Ceiling - Re-edited Classic
Dare to Dream
Gotta Be This Or That
How to Develvop Creative Solutions
CUSTOMER SERVICE
50 Ways to Keep Your Customers
The BEAR Essentials of Business
Boomerang
But, I Don't Have Customers
Complaints and Quality Management: Quality Through Customer Service
Customers From Hell
Customer Service: Difficult Customer Alert
Customer Service From Hell
Customer Service: The Royal Treatment
Demanding Customers: Customer Care Made Perfect
How To Lose Customers Without Really Trying
If Looks Could Kill
An Inside Job: Internal Customer Service
Making Customer Service Count
Making Unhappy Customers Love You
New Time of Your Life
No Complaints? Complaints and the Customer
On the Receving End: Making Call Centers More Profitable
Person-To-Person Skills: Excellence in Customer Service (Series)
Quality Service in the Public Sector
Smile!
Take a Good Look: Successful Deterrents to Shoplifting
Telephone Courtesy: The Royal Treatment
Who Sold You This Then?
DIVERSITY
Better Together Than A-P-A-R-T
Beyond Black And White: Affirmative Action In America
Brain Game: What's Sex Got To Do With It?
Clown
Dealing With Diversity
Diversity Advantage: Food For Thought
Diversity: Food For Thought
Diversity in the Real World
Diversity Now
Facing the Challenge: Issues in the Job Search for People of Color
Generation Why?
How to Deal With Cultural Diversity in the Workplace
It's About Respect: Recognizing Harassment in a Diverse Workplace (white colar version)
It's About Respect: Recognizing Harassment in a Diverse Workplace (blue colar version)
Mars And Venus In The Workplace
The Mosaic Workplace Series: The Future is Now - Celebrating Diversity
The Mosaic Workplace Series: Understanding Different Cultural Values and Styles
Telling It Like It Is
DRUGS AND ALCOHOL
Creating a Drug Free Workplace
Recognizing Drug and Alcohol Abuse
EFFECTIVE MEETINGS
How To Ask Positive Questions
Meeting Menaces
Meetings, Bloody Meetings
More Bloody Meetings
We've Got to Stop Meeting Like This
ERGONOMICS
Ergonomics: Taking Matters Into Your Own Hands
Ergonomics: A Weight Off Your Shoulders
Office Ergonomics: It's Your Move
Safety Orientation: On Alert Trainer's Toolkit
Video Display Terminals: The Battle for Comfort
ETIQUETTE AND PROFESSIONALISM
The 10 Basics of Business Etiquette
The Art of Dining: The Business Lunch
The Art of Dining: The Formal Dinner
Back to Basics: Professional Image
Basics of Business Etiquette
Complete Training for the Complete Receptionist
Communications Intelligence: Business Etiquette
Creating Personal Style: Your Ideal Silhouette Interactive
Creating Personal Style: Suit Yourself Interactive
Paper Plates to Silver Spoons: The Complete Guide to Table Manners
ETHICS AND INTEGRITY
Business Ethics: A 21st Century Perspective
Business Ethics: The Bottom Line
Ethics for a Modern Workforce
Ethics in Action: Six Pillars of Character
Ethics in Corporate America: A Crisis of Credibility
Speed, Spin, Stuff: Business Ethics
Step Up, Speak Up: Building a Respectful Workplace
Take a Good Look: Successful Deterrents to Shoplifting
Take It Or Leave It: The Personal Price of Employee Theft
Their's Is Not To Reason Why: The Story Of Lt. Wm. Sowden Sims
EXHIBIT AND TRADE SHOWS
How Not To Exhibit Yourself
That's Show Business
Trade Show Selling Skills Workshop
FEAR AND STRESS
Back to Basics: Managing Stress
Dealing With Stress
Life Meets Work: Overcoming Stress, Fear and Anxiety
FINANCE TRAINING
The Accounting Game
The Balance Sheet Barrier: The Basics of Business Finance
GLOBAL BUSINESS
Better Together Than A-P-A-R-T
Cross Cultural Conference Room
Cross-Culture Understanding: The Cross-Culture Challenges of Global Business
Cultural Awareness
Doing Business In Brazil
Globalization: Winners and Losers
Intercultural Communicating: Interacting Effectively Across Cultures
International Negotiating
Managing Across Cultures: Avoiding Misunderstandings and Stereotypes
The Middle East: Understanding Beliefs and Values
The Multicultural Meeting: Working with Diverse Cultures
The Other Pole of the Human Mind: An Introduction to Chinese Cultural Values
The Virtual Team: Managing Culture and Technology
What It Really Takes To Be A World Class Company
GOAL SETTING AND ACHIEVEMENT
40 Hours: Invest in Yourself
Clear and Concise: Goals and Goal Setting
The Goal
How to Achieve Personal Success
SMART Goals
HARASSMENT
It's About Respect: Recognizing Harassment in a Diverse Workplace (white colar version)
It's About Respect: Recognizing Harassment in a Diverse Workplace (blue colar version)
HUMAN RESOURCES
40 Hours: Invest in Yourself
Facing the Challenge: Issues in the Job Search for People of Color
HR Case Files: Americans with Disabilities Act (ADA)
HR Case Files: Family Leave Act (FMLA)
HR Case Files: Fair Labor Standards Act (FLSA)
HR Case Files: Sexual Harassment
Legal & Effective Interviewing II: The Right Questions
INTERVIEWING
Avoiding Litigation Landmines
Hiring and Firing: Things You Need to Know
Interviewing for Industry
Interviewing: Getting Beyond the Image
It's Your Choice: Seclection Skills for Managers
Legal and Effective Interviewing
Legal & Effective Interviewing II: The Right Questions
More Than a Gut Feeling III
When and How to Hire Temps, Contract Workers and Freelancers
You Be The Judge
LEADERSHIP AND MANAGEMENT
Achieving More With Less
Avoiding Litigation Landmines
The BEAR Essentials of Business
Employees From Hell
From Being A Secretary To Being Boss
How Do You Put A Giraffe In A Regerator?
It's a Wonderful Life: Service Leadership
Leadership Strategies
Managing From the Heart
The New Supervisor: Skills for Success
The Sid Story
Supervisory Skills: Take Control
Training Ground: Supervisory Skills (Office Version)
Training Ground: Supervisory Skills (Manufacturing Version)
The Unorganized Manager
What It Really Takes To Be A World Class Company
LEGAL ISSUES AND PROBLEMS
Avoiding Litigation Landmines
Documenting Discipline
How To Conduct Workplace Investigations
Legal & Effective Interviewing II: The Right Questions
Legal Peril: 8 Management Pitfalls to Avoid
You Be The Judge
MEETING OPENERS
Beyond Impossible
Boomerang
Butkis and Smith on Sales
The Chase
Clear and Concise: Goals and Goal Setting
Comedy Break Package: Business Casual
Comedy Break Package: Employee Motivation
Customers From Hell
Customers Wanted
Dancin' On the Ceiling - Re-edited Classic
Dare to Dream
Either Way, You're Right
Everybody Loves a Winner
The Gate Keeper
Good Enough Isn't Good Enough
Gotta Be This Or That
How Do You Put A Giraffe In A Regerator?
Nothing Is Impossible: Evel Knievel
On the Brink of Perfection
Situational Leadership II: The Future
Tim Conway - Mr. Tudball: Technology Trainer
Tim Conway - Get Out There and Sell!
Tim Conway - May I Present . . .
Tim Conway - So, You're New Around Here: The Dentist
Tim Conway -Interviewing: A Pain in the Gut
The Winds of Change (Spanish Preview Only)
MOTIVATION
The Best of Motives - Part One: No One Ever Tells Us
The Best of Motives - Part Two: No One Ever Asks Us
Beyond Impossible
Boomerang
The Chase
Dare to Dream
Either Way, You're Right
Empowering Employees
Everybody Loves a Winner
Love 'Em or Lose 'Em
Motivation: Igniting Exceptional Performance
The Passion Plan
NEGOTIATION
Negotiating to Win
Negotiating Strategies and Tactics
Negotiating: Tying the Knot
Ploys, Gambits, and Dirty Tricks of Negotiating
RECOGNITION AND RETENTION
The Best of Motives - Part One: No One Ever Tells Us
The Best of Motives - Part Two: No One Ever Asks Us
Love 'Em or Lose 'Em
The Passion Plan
RESPECT
It's About Respect: Recognizing Harassment in a Diverse Workplace (white colar version)
It's About Respect: Recognizing Harassment in a Diverse Workplace (blue colar version)
Step Up, Speak Up: Building a Respectful Workplace
SAFETY AND ERGONOMICS
Back Safety: Lift Well, Live Well Safety 101
Defensive Driving: A Crash Course
Ergonomics: Taking Matters Into Your Own Hands
Ergonomics: A Weight Off Your Shoulders
Fire Safety: Alert, Aware, Alive Safety 101
Holiday Safety: At the Top of Your List
No Injury, No Accident?
Office Ergonomics: It's Your Move
Office Safety: It's a Jungle in There
OSHA: An Introduction
Safety Attitudes: Food for Thought
Safety Meetings: Give Em What They Want
Safety Orientation: On Alert Trainer's Toolkit
Video Display Terminals: The Battle for Comfort
SALES
Advanced Selling: Consultative Selling Techniques and Behavioral Styles
Ask For The Order
Butkis and Smith on Sales
Buy-ology - The Science of Buying and Selling: How They Sell
Buy-ology - The Science of Buying and Selling: Why We Buy
Call To Order
Client and Professionals Working Together: Building Long-Term Client Relationships
Complete Telesales Training Kit
Customers From Hell
Determine and Reach Key Decision Makers
Ed Buys a Chair - Re-edited Classic
Ed Buys a Hat - Re-edited Classic
Ed Buys a Pipe and Hammer - Re-edited Classic
Ed's Friend Doesn't Buy Shoes - Re-edited Classic
Effective Telephone Selling and Closing
Finding New Customers for Your Business
First Call Closing
Fundamentals of Effective Selling
Listening and Addressing Resistence: Prepare for the Obstacles
Making Cold Calls Easy and Profitable
Making Everyone in Your Company a Salesperson
Negotiating: Tying The Knot
On the Receving End: Making Call Centers More Profitable
Ploys, Gambits, and Dirty Tricks of Negotiating
Sales People From Hell
Sales Professionals
Sell It To Me
So You Want to be a Success in Selling
Verify the Decision Maker and Ask for the Business: Develop the Thirst
Who Sold You This Then?
Yakov's Miraculous Golden Elixir
SEXUAL HARASSMENT
Dealing with Sexual Harassment in the Workplace: Company Guide
Dealing with Sexual Harassment in the Workplace: Employee Guide
Prevent Sexual Harassment In The Workplace
Sexual Harassment: Is It or Isn't It?
Sexual Harassment: A Manager's Guide
Sexual Harassment: New Perspectives
Sexual Harassment: You Make the Call
SUCCESS ICONS
Warren Buffett
Cisco's John Chamber: The Best Boss In America
Peter Drucker
TEAM BUILDING
12 Angry Men
Achieving More With Less
Best of Motives
Boomerang
Effective Teamwork: Making the Team Concept Work
Either Way, You're Right
Employees From Hell
The Goal
The Helping Hand - Coaching Skills for Managers
How To Ask Positive Questions
How to Create Motivated Winning Teams
Keep Reaching II
Making Teams Work
Project Management: Leading a Project Team
Self Directed Work Teams
The Sid Story
Teams From Hell
Team Spirit
Teamwork: How Synergy Succeeds
Workteams and the Wizard of Oz
TERRORISM & EMERGENCY RESPONSE AND PREPARATION
Biological and Chemical Threats: Closing the Door
Biohazard Health Risks in Health Care: Identify and Respond
Cybercrime: The Invisible Threat
Cyberterror: Bringing Down the Internet
Diversity Now
Facility Security: Critical Link
Fear and Stress in the Workplace: Meeting the Global Challenge
Emergency Action Plan: Crisis Under Control
TIME MANAGEMENT
Managing Time Effectively
New Time of Your Life
Time To Take Time
Time Trap II
The Paper Chase
TRADE SHOW EXHIBITING
How Not To Exhibit Yourself
That's Show Business
TRAIN-THE-TRAINER
Adult Learning
Evaluation
Making Learning Stick
Needs Assessment and Objectives
Planning and Designing
Presentation Skills
Training With Media
WELLNESS
Reducing the Risks of Cariovascular Disease
Why Me? Asthma: How to Live a Normal, Healthy Life with Asthma
Why Me? Heart Disease: Heart Disease is Not a Death Sentence
Women and Cigarettes: A Fatal Attraction
WOMEN'S ISSUES
Brain Game: What's Sex Got To Do With It?
Mars And Venus In The Workplace
Women and Cigarettes: A Fatal Attraction
WORKPLACE VIOLENCE
Back to Basics: Conflict
The Calm Before the Storm
Cybercrime: The Invisible Threat
Cyberterror: Bringing Down the Internet
Emergency Action Plan: Crisis Under Control
Facility Security: Critical Link
First Line of Defense
High Noon in Mayberry - Re-edited Classic
Murder 9 to 5: Violence in the Workplace
Workplace Bullying
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