We have a limited selection of retail training videos. As more retail sales training materials and retail sales training videos become available, we will represent them as well.
Ed Buys A Pipe And A Hammer
Each video rents for $100.00 (7-Day) and sells for $225.00 (VHS) or $325.00 (DVD). You may rent the entire series for $300.00 or purchase for $495.00 (VHS) or $695.00 (DVD).
Item #PDDC-EDBUY
This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!
You may rent Ed Buys . . . Series on VHS for $300.00 (Please, call with your training dates - 1-253-759-6639).
You may purchase Ed Buys . . . Series on VHS for $495.00.
You may purchase Ed Buys . . . Series on DVD for $695.00.
Video $100.00/$325.00 (Item#PDDC-ARCSHOES)
The Video
Ed (Academy Award winner James Dunn) goes shopping. He runs into a friend who is looking for a new pair of shoes. They go into a store where the shoe clerk seems to have his own agenda and who tells the customer that he is wrong. Ed and his friend leave without buying shoes.
Ed And His Friend Don't Buy Shoes Discussion Questions:
1. How does the clerk get off on the wrong foot . . . so to speak?
2. Is it ever okay to correct a customer?
3. Once the relationship begins to sour, is it possible to save the customer and the sale?
4. How could the sales clerk have conveyed the same size information without offending the customer?
5. Do you think Ed and his friend would come back to this stores?
Ideal for Sales Training, Retail Sales Training, and Customer Service. This video is a classic training film re-edited for today's market.
Length: five minutes.
To purchase VHS video $225.00
To purchase DVD video $325.00
To rent video $100.00
This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!
You may rent Ed And His Friend Don't Buy Shoes on VHS for $100.00 (Please, call with your training dates - 1-253-759-6639).
You may purchase Ed And His Friend Don't Buy Shoes on VHS for $225.00.
You may purchase Ed And His Friend Don't Buy Shoes on DVD for $325.00.
Video $100.00/$325.00 (Item#PDDC-ARCCHAIR)
The video
Ed (Academy Award winner James Dunn) goes shopping, but has to be reminded that he is looking for an anniversary present for his wife. She wants a new chair. Ed visits a furniture store and a sales clerk shows him several that Ed trys on.
Ed Buys A Chair Discussion Questions:
1. How does the clerk begin the sales discussion?
2. When the sales clerk shows Ed a chair and Ed doesn't seem interested what does the clerk do? Why?
3. What does the clerk do besides describing features?
4. How does the clerk help Ed visualize the chair in his home setting?
5. When Ed raises an objection to the price, how does the clerk respond?
6. What clinches the deal for Ed?
Ideal for Sales Training, Retail Sales Training, and Customer Service. This video is a classic training film re-edited for today's market.
Length: five minutes.
To purchase VHS video $225.00
To purchase DVD video $325.00
To rent video $100.00
This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!
You may rent Ed Buys A Chair on VHS for $100.00 (Please, call with your training dates - 1-253-759-6639).
You may purchase Ed Buys A Chair on VHS for $225.00.
You may purchase Ed Buys A Chair on DVD for $325.00.
Video $100.00/$325.00 (Item#PDDC-ARCHAT1)
The video
This is a nice little sales video. It works well as a workshop video for retail sales, sales, and customers service. Ed (Academy Award winner James Dunn) goes to buy a new hat at the insistence of his wife. He stops in at a hat store. Two salesmen are gossiping. They barely stop to help Ed. They even continue while helping Ed. Ed's wants are ignored along with his comments until he becomes so irritated he blows up at them and starts to leave. Another salesman steps in and appologizes and starts talking to Ed about hats. The last salesman seems to have Ed's best interests at heart. He doesn't try to "sell" Ed a hat. After considering Ed's needs first, the saleman chooses a hat that he thinks will work for Ed. Ed has been made comfortable, the salesman has been attentive, a good fit has been made between Ed and his new hat. This is the best of all retail results: A customer has been satisfied and a sale has been made.
Ed Buys A Hat Discussion Questions:
1. Have you ever been irritated by inattentive Salespeople?
2. Have you ever voted with your feet and walked out of a store?
3. What should be the focus of a salesperson?
4. Do you "only" sell what the customer asks for?
5. Did the last salesman save the sale? The customer? Both? How?
6. How did the last salesman close the sale?
7. Would you buy something from the last salesman? Why?
8. Do you think Ed came back to this store for another hat?
Ideal for Sales Training, Retail Sales Training, Customer Service, and Service Recovery. This video is a classic training film re-edited for today's market.
Length: four and a half minutes.
To purchase VHS video $225.00
To purchase DVD video $325.00
To rent video $100.00
This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!
You may rent Ed Buys a Hat on VHS for $100.00 (Please, call with your training dates - 1-253-759-6639).
You may purchase Ed Buys a Hat on VHS for $225.00.
You may purchase Ed Buys a Hat on DVD for $325.00.
Video $100.00/$325.00 (Item#PDDC-ARCPIPE)
The video
Ed (Academy Award winner James Dunn) goes shopping. He stops to buy some cigarettes and ends up buying a pipe and some tobacco. Next he stops in at a hardware store to look around. He ends up buying a hammer.
In both instances he is sold on a product that he is steered to by the salesmen. He even is upsold and buys additional products. Not by by high pressure, but by an interested salesclerk.
Ed Buys A Pipe And A Hammer Discussion Questions:
1. Have you ever purchased something you didn't know you needed?
2. Why did you end up buying?
3. What should be the focus of a salesperson?
4. Do you "only" sell what the customer asks for?
5. How were the salesmen able to make these sales?
6. Would anyone be offended by the helpfulness of the salesclerks?
7. Would you buy something from the two salesmen? Why?
8. Do you think Ed would come back to either of these stores?
Ideal for Sales Training, Retail Sales Training, and Customer Service. This video is a classic training film re-edited for today's market.
Length: five minutes.
To purchase VHS video $225.00
To purchase DVD video $325.00
To rent video $100.00
This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!
You may rent Ed Buys A Pipe And A Hammer on VHS for $100.00 (Please, call with your training dates - 1-253-759-6639).
You may purchase Ed Buys A Pipe And A Hammer on VHS for $225.00.
You may purchase Ed Buys A Pipe And A Hammer on DVD for $325.00.
Video $99.00 (Item#PDDC-SlaterFCCV)
Think of all the time that's used up when you call on a sales prospect a second, a third, a fourth time . . . until that sale is made. Wouldn't you be more effective -- with more time to contact more prospects -- if you could make that sale on the first call? Hal Slater shows everyone how it's possible to close your sales the very first time you talk to your new customer.
This is a video, video tapes with a live audience, where nonverbal and Neuro-linguistic techniques are applied in a practical way to advance the sale, not just to advance the viewers thinking. This video connects with the viewer and produces results. Following are some comments about the video.
"On-target, relevant, enjoyable.
An intelligent, yet, simple approach to today's number one business
priority sensitive to the needs of the buyer. I would recommend it to
anyone
who has a need to persuade convincingly and gently."
Denis Waitley, Ph.D.,
author "The New Dynamics of Winning"
"Hal Slater is a masterful presenter
whose original insights represent a quantum leap in the Art of Selling."
Brian Tracy, author "The
New Psychology of Selling"
"It's like ESP. I've never seen anything like it before...
The good thing about this approach is...you won't get any closing resistance."
Personal
Selling Power Magazine (Video Review)
"The program stimulated me... I am
much more aware of the interviewee's feelings in certain situations...
It allows you to read or anticipate people's actions or thoughts...
and a much better grasp on the totaility of the incidents."
Sgt. R. Corey,
Hostage Negotiator, San Diego Police
Department
"We showed immediate results during the week following many of the sessions.
A residual benefit has been an outstanding decrease in employee turnover
which means we now have a more experienced and productive sales team."
K. Wittmayer,
Sales Manager, Cash Lewis Company, San Diego
Here is what you'll find on the video by section:
Introduction - Focuses the viewer on what they want to achieve
First Call Closing - Defines" first call closing" vs. "one call closing"
How People Buy - Describes how people rationalize after they decide
First Call Closing for Happier Customers - Show how to prevent buyers' "ghosts of doubt"
The Enemy File Cabinet - Things that keep people from acting today
Why People Buy on the First Call - Create "reasons to" buy without "reasons not to"
The Steps of the Sale - How to structure your sales presentation
Neurorapport Skills - To establish rapport at the subliminal level
Reading People - Sense their objections before they begin to build
Physiology of the Senses - How the mind and body are connected
Full Body Nod - Read the buyers' inner strategy
Extra Sales Perception - Neutralize objections before they occur
Building Emotion - To give them a good reason to buy today
Shower of Neurotransmitters - Help the buyer to accept and assimilate new ideas
Powerful Benefi Statements - Selling directly to the emotional mind
Tapping the Emotions - Using associations to enhance a product's esteem
Assumptive Closing Sequence - Obtain a commitment without buying resistance
Fire Closes - To stimulate emotion when there is "no reason to"
Smoke Closes = To discover and identify "reasons not to"
The Right Presentation - How to build the perfect presentation for you
Where to Improve - To diagnose your specific learning needs
Make the Decision - Learn from your current pattern when to close
This video can make a difference in your sales figures -- daily!
This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!
This video is a great companion piece to the book Secrets of High Ticket Selling.
We offer a discount on volume sales. Call 1-253-759-6639 for details.
You may purchase First Call Closing on VHS for $99.00.
Honesty Tests: Are They Fair?
In Canada, retailers lose more than a million dollars every day to employee theft. Enter the pre-employment honesty test. Using a case study of a woman denied employment on the basis of an honesty test as a springboard for discussion, this program provides an overview of this controversial screening device. Issues of question validity, test discrimination, and the proper use of psychometric testing are addressed, and an interview with William Harris, executive director of the Association of Test Publishers, is featured. Sample questions are provided. (17 minutes, color)
Item: PDDC-BVL29849
Format: VHS
List Price: $259.97
Item: PDDC-BVL29849
Format: DVD
List Price: $309.97
You may purchase Honesty Tests: Are They Fair? on VHS for $259.95.
You may purchase Honesty Tests: Are They Fair? on DVD for $309.95.
The Retail Store - Video
This fact-filled video explains the general organization of a retail store and shows how the various parts of the organization work to present merchandise to customers effectively.
In detail, retailers discuss how they plan and buy inventories and what they do as products arrive. Viewers learn solid information about the diverse opportunities available in the retail store environment as professionals explain retail finance, sales promotion, personnel, operations, and merchandising. Fashion coordinators, buyers, and sales associates also discuss how they help customers make buying choices.
One 30-minute video. © 1994.
Item# PDDC-BVL14639
You may purchase The Retail Store on VHS for $249.95.
You may purchase The Retail Store on DVD for $309.95.
Book $19.95 (Item#PDDC-SlaterSHTS)
Improve your retail sales process by focusing on your buyers' behavior patterns and studying the psychology that drives a sale.The escalating costs of making a sale have made direct sales of low-cost items virtually obsolete in today's marketplace. Yet most selling techniques still revolve around concepts developed in the 1930s, when person-to-person sales of low-ticket items were the norm.
The Secrets of High Ticket Selling by Hal Slater uses contemporary psychological research to teach you how to understand the behavior of your buyers to improve your unique sales process, leaving you with more control over your sales process and its outcomes. The Secrets of High Ticket Selling describes advanced negotiating skills, language patterns, and gestures that enhance a buyer's excitement.
You will also learn methods for picking up on a prospect's objections and doubts early in the sale and heading them off. This book stresses that the quality of the sale is far more important than the number of prospects you pitch, and that in today's high ticket market you must work smarter, not harder. If you have a proven sales method, trying to change your process will not bring results.
The Secrets of High Ticket Selling instead teaches you to build on your success by studying the dynamics of the sales transaction to discover areas for improvement. Once you have identified the steps in your process to be refined, you will have a better understanding of your own sales psychology and the needs of your target market.
This retail sales training book is a great companion piece to the video First Call Closing.
We offer a discount on volume sales. Call 1-253-759-6639 for details.
You may purchase Secrets of High Ticket Selling for $19.95.
Selling Skills - Video
Interviews with professional sales personnel present strategies for enhancing business transactions. Viewers are shown how to prepare for a sale, approach customers and determine their needs, present merchandise, ask for a sale, handle resistance, and steps to take after the sale. Students see how to approach the sales process in its totality, beginning with the first customer contact, and carrying on long after goods and cash have been exchanged. The techniques are applicable to sales positions in any type of business.
Length: 35 minutes
Item: PDDC-BVL14647
Format: VHS
List Price: $199.95
Item: PDDC-BVL14647
Format: DVD
List Price: $249.95
Prices include public performance rights
Available only in the United States and Canada.
Copyright date: 1992
You may purchase Selling Skills on VHS for $199.95.
You may purchase Selling Skills on DVD for $249.95.
Video - Purchase $595.00, Rental 7 Days $195.00 (Item#PDDC-LWMTGL)
Program Summary
This retails sales video utilizes dramatizations to illustrate how retail sales associates can help prevent shoplifting. Loaded with examples of how and when shoplifters will try to steal, this program takes a step-by-step approach to examine how a retail sales associate can effectively deter theft by staying alert and providing great customer service.
Learning Points:
Observe details as customers enter the store
Read a customer's body language
Keep attention on their customers
Deter shoplifting by providing good customer service
This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!
Target Audience: All retail personnel
Program Length: 20 Minutes
Support Materials:
Training Leader's Guide
Workbook
Purchase: $595.00 Rental: $195.00 (5-Day)
You may rent Take A Good Look: Shoplifting Prevention on VHS for $195.00 (Please, call with your training dates - 1-253-759-6639).
You may purchase Take A Good Look: Shoplifting Prevention on VHS for $595.00.
Video $395.00 (Item#PDDC-YakovVideo)
Yakov's Miraculous Golden Elixir -- the only thing miraculous about it is the fact that it hasn't killed anyone, yet. Yesterday it was furniture polish, today it's medicine. It's not even golden, it's blue. And, of course, it doesn't work, BUT that doesn't stop traveling medicine man Yakov (Walter Slezak) and his stooge, Georgi (Danny Kaye), from selling the bottled wonder drug. If these super salemen can sell something that doesn't work and something they don't believe in, just think what your sales staff can do with a worthwhile product.
This eight minute video presents an entire fun-filled sales presentation and illustrates how to make your own presentations to improve your bottom line. There's nothing miraculous about making sales if you know the basics. Have your staff watch the video and then let them produce their own side-show version.
If you're already dead,
there's only a slight chance the Golden Elixir can help!
Great for:
- Marketing
- Communications
- Presentations
- Sales
Video/CD-ROM $395.00 (Item#PDDC-YakovVideo)
You may purchase Yakov's Miraculous Golden Elixir on VHS for $395.00.
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The area of retail is a difficult one. For retail sales, retail selling, and retail training all deal with meeting the customer face to face and making sure that they receive the best service possible . . . and result in a sale. And making sure that your company is safe from shoplifters.
