We have a limited selection of retail training videos. As more retail sales training materials and retail sales training videos become available, we will represent them as well.
Ed Buys A Pipe And A Hammer
Each video sells for $325.00 (DVD). You may rent the entire series for $300.00 or purchase for $695.00 (DVD).
Item #PDDC-EDBUY
This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!
You may rent Ed Buys . . . Series on DVD for $300.00.
You may purchase Ed Buys . . . Series on DVD for $695.00.
$325.00 (Item#PDDC-ARCSHOES)
The Video
Ed (Academy Award winner James Dunn) goes shopping. He runs into a friend who is looking for a new pair of shoes. They go into a store where the shoe clerk seems to have his own agenda and who tells the customer that he is wrong. Ed and his friend leave without buying shoes.
Ed And His Friend Don't Buy Shoes Discussion Questions:
1. How does the clerk get off on the wrong foot . . . so to speak?
2. Is it ever okay to correct a customer?
3. Once the relationship begins to sour, is it possible to save the customer and the sale?
4. How could the sales clerk have conveyed the same size information without offending the customer?
5. Do you think Ed and his friend would come back to this stores?
Ideal for Sales Training, Retail Sales Training, and Customer Service. This video is a classic training film re-edited for today's market.
Length: five minutes.
To purchase DVD video $325.00
This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!
You may purchase Ed And His Friend Don't Buy Shoes on DVD for $325.00.
$325.00 (Item#PDDC-ARCCHAIR)
The video
Ed (Academy Award winner James Dunn) goes shopping, but has to be reminded that he is looking for an anniversary present for his wife. She wants a new chair. Ed visits a furniture store and a sales clerk shows him several that Ed trys on.
Ed Buys A Chair Discussion Questions:
1. How does the clerk begin the sales discussion?
2. When the sales clerk shows Ed a chair and Ed doesn't seem interested what does the clerk do? Why?
3. What does the clerk do besides describing features?
4. How does the clerk help Ed visualize the chair in his home setting?
5. When Ed raises an objection to the price, how does the clerk respond?
6. What clinches the deal for Ed?
Ideal for Sales Training, Retail Sales Training, and Customer Service. This video is a classic training film re-edited for today's market.
Length: five minutes.
To purchase DVD video $325.00
This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!
You may purchase Ed Buys A Chair on DVD for $325.00.
$325.00 (Item#PDDC-ARCHAT1)
The video
This is a nice little sales video. It works well as a workshop video for retail sales, sales, and customers service. Ed (Academy Award winner James Dunn) goes to buy a new hat at the insistence of his wife. He stops in at a hat store. Two salesmen are gossiping. They barely stop to help Ed. They even continue while helping Ed. Ed's wants are ignored along with his comments until he becomes so irritated he blows up at them and starts to leave. Another salesman steps in and appologizes and starts talking to Ed about hats. The last salesman seems to have Ed's best interests at heart. He doesn't try to "sell" Ed a hat. After considering Ed's needs first, the saleman chooses a hat that he thinks will work for Ed. Ed has been made comfortable, the salesman has been attentive, a good fit has been made between Ed and his new hat. This is the best of all retail results: A customer has been satisfied and a sale has been made.
Ed Buys A Hat Discussion Questions:
1. Have you ever been irritated by inattentive Salespeople?
2. Have you ever voted with your feet and walked out of a store?
3. What should be the focus of a salesperson?
4. Do you "only" sell what the customer asks for?
5. Did the last salesman save the sale? The customer? Both? How?
6. How did the last salesman close the sale?
7. Would you buy something from the last salesman? Why?
8. Do you think Ed came back to this store for another hat?
Ideal for Sales Training, Retail Sales Training, Customer Service, and Service Recovery. This video is a classic training film re-edited for today's market.
Length: four and a half minutes.
To purchase DVD video $325.00
This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!
You may purchase Ed Buys a Hat on DVD for $325.00.
$325.00 (Item#PDDC-ARCPIPE)
The video
Ed (Academy Award winner James Dunn) goes shopping. He stops to buy some cigarettes and ends up buying a pipe and some tobacco. Next he stops in at a hardware store to look around. He ends up buying a hammer.
In both instances he is sold on a product that he is steered to by the salesmen. He even is upsold and buys additional products. Not by by high pressure, but by an interested salesclerk.
Ed Buys A Pipe And A Hammer Discussion Questions:
1. Have you ever purchased something you didn't know you needed?
2. Why did you end up buying?
3. What should be the focus of a salesperson?
4. Do you "only" sell what the customer asks for?
5. How were the salesmen able to make these sales?
6. Would anyone be offended by the helpfulness of the salesclerks?
7. Would you buy something from the two salesmen? Why?
8. Do you think Ed would come back to either of these stores?
Ideal for Sales Training, Retail Sales Training, and Customer Service. This video is a classic training film re-edited for today's market.
Length: five minutes.
To purchase DVD video $325.00
This video production has an online preview. Visit our online preview page to view a sample of this program and other training videos. Click Here!
You may purchase Ed Buys A Pipe And A Hammer on DVD for $325.00.
Honesty Tests: Are They Fair?
In Canada, retailers lose more than a million dollars every day to employee theft. Enter the pre-employment honesty test. Using a case study of a woman denied employment on the basis of an honesty test as a springboard for discussion, this program provides an overview of this controversial screening device. Issues of question validity, test discrimination, and the proper use of psychometric testing are addressed, and an interview with William Harris, executive director of the Association of Test Publishers, is featured. Sample questions are provided. (17 minutes, color)
Item: PDDC-BVL29849
Format: DVD
List Price: $309.97
You may purchase Honesty Tests: Are They Fair? on DVD for $309.95.
The Retail Store - DVD
This fact-filled video explains the general organization of a retail store and shows how the various parts of the organization work to present merchandise to customers effectively.
In detail, retailers discuss how they plan and buy inventories and what they do as products arrive. Viewers learn solid information about the diverse opportunities available in the retail store environment as professionals explain retail finance, sales promotion, personnel, operations, and merchandising. Fashion coordinators, buyers, and sales associates also discuss how they help customers make buying choices.
Instructor's Guide on CD-ROM.
One 30-minute video. © 1994.
Item# PDDC-BVL14639
Click Here to see a short preview!
You may purchase The Retail Store on DVD for $309.95.
Retail, Marketing, and Sales - DVD
TPeople who love dealing with other people—and connecting them with stuff they want, in the process—are a natural for a rewarding career in retail, marketing, or sales. This program spends some quality face time with a retail sales manager, a merchandise manager, and a distribution manager…a marketing manager, a promotions manager, and a public relations specialist…and an advertising sales agent, a real estate agent, and an e-commerce specialist.
Instructor's Guide on CD-ROM.
One 21 minute video. © 2009.
Item# PDDC-BVL39260
Click Here to see a short preview!
You may purchase Retail, Marketing, and Sales on DVD for $309.95.
Selling Skills - DVD
Interviews with professional sales personnel present strategies for enhancing business transactions. Viewers are shown how to prepare for a sale, approach customers and determine their needs, present merchandise, ask for a sale, handle resistance, and steps to take after the sale. Students see how to approach the sales process in its totality, beginning with the first customer contact, and carrying on long after goods and cash have been exchanged. The techniques are applicable to sales positions in any type of business.
3-Part Instructor's Guide on CD-ROM.
Length: 35 minutes
Item: PDDC-BVL14647
Format: DVD
List Price: $249.95
Prices include public performance rights
Available only in the United States and Canada.
Copyright date: 1992
Click Here to see a short preview!
You may purchase Selling Skills on DVD for $249.95.
Video - Purchase $595.00, Rental 7 Days $195.00 (Item#PDDC-LWMTGL)
Program Summary
This retails sales video utilizes dramatizations to illustrate how retail sales associates can help prevent shoplifting. Loaded with examples of how and when shoplifters will try to steal, this program takes a step-by-step approach to examine how a retail sales associate can effectively deter theft by staying alert and providing great customer service.
Learning Points:
The area of retail is a difficult one. For retail sales, retail selling, and retail training all deal with meeting the customer face to face and making sure that they receive the best service possible . . . and result in a sale. And making sure that your company is safe from shoplifters.
