If Looks Could Kill: The Power of Behavior

If Looks Could Kill: The Power of Behavior, If Looks Could Kill: The Power of Behavior training dvd, improve customers attitudes training dvd, improve sales training dvd, john cleese style training, video arts john cleese training dvds.

If Looks Could Kill: The Power of Behavior Training DVD

If Looks Could Kill: The Power of Behavior, If Looks Could Kill: The Power of Behavior training dvd, improve customers attitudes training dvd, improve sales training dvd, john cleese style training, video arts john cleese training dvds.Aim
To ensure front-line staff learn how their behavior can be used to improve customers' attitudes, and create new sales opportunities.

The video
How people behave when dealing with customers or colleagues can determine the success or failure of each interaction. In this humerous detective case, careless communication had a fatal result. At the doctor's, at the shoe shop, in the post office, and at the station, a customer was driven to distraction by careless behavior. A detective must piece together a customer's movements to see how several suspects' behavior led to his demise.

Three key pieces of evidence result from his enquiries:

  • Behavior breeds behavior
  • Behavior is a choice
  • Behavior can be used to help a transaction

    This light-hearted video raises some simple, but key issues, and expresses them in a professional, down-to-earth manner. Any staff seeing this video will learn how to deal with customers by being professional and choosing their behavior. Personal problems and prejudices should be hidden, and customers should be welcomed and put at their ease.

    Features and applications:

  • Engaging, amusing and realistic scenarios
  • Structured analysis of front-line behavior
  • Suitable across a range of industries for all levels of staff
  • Written by behavioral expert Dr Peter Honey

    Learning resource pack includes: Video (28 mins)
    Course Leader's Guide
    Delegate worksheets on disk
    Powerpoint slides
    Self-study workbook on disk

    Prices: Purchase: Video $999 - DVD

    Item #PDDC-ALGIFL180C

    To Purchase If Looks Could Kill Video - $999.00 - DVD

    Quantity:      

    This same production may be available for download rental/license use on your computer. Click here to see our Downloadable Human Resources Training LMS Course selections.

    You may also be interested in seeing all of our Video Arts Training/John Cleese Production DVDs on one page.

    If Looks Could Kill: The Power of Behavior, If Looks Could Kill: The Power of Behavior training dvd, improve customers attitudes training dvd, improve sales training dvd, john cleese style training, video arts john cleese training dvds.

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    If Looks Could Kill: The Power of Behavior, If Looks Could Kill: The Power of Behavior training dvd, improve customers attitudes training dvd, improve sales training dvd, john cleese style training, video arts john cleese training dvds.

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  • If Looks Could Kill: The Power of Behavior, If Looks Could Kill: The Power of Behavior training dvd, improve customers attitudes training dvd, improve sales training dvd, john cleese style training, video arts john cleese training dvds.











































    If Looks Could Kill: The Power of Behavior, If Looks Could Kill: The Power of Behavior training dvd, improve customers attitudes training dvd, improve sales training dvd, john cleese style training, video arts john cleese training dvds.