Who Sold You This Then?

Who Sold You This Then?, Who Sold You This Then? sales customer service training dvd, Hugh Laurie training video, john cleese productions, john Cleese style learning, video arts USA, video arts north america.

Who Sold You This Then? Training DVD

Who Sold You This Then?, Who Sold You This Then? sales customer service training dvd, Hugh Laurie training video, john cleese productions, john Cleese style learning, video arts USA, video arts north america.

WHAT'S IT ALL ABOUT

After-sales service is a key part of customer care. Anyone who deals with customers in a service capacity - be it to make a repair, satisfy a service contract, or to make follow-up or courtesy calls - should be aware that they are representatives of their employer with a responsibility to keep customers satisfied. With the right skills, service employees will make a valuable contribution to the success of your organisation.

Through humorous drama, and using a character named Charlie, who is a service repair man, Who Sold You This Then, portrays realistic scenarios that are valuable to any staff member in a service role. This production features Hugh Laurie, Tim McInnerny, Patsy Byrne and Alphonsia Emmanuel. 20 minutes.

KEY LEARNING POINTS

  • Staff will appreciate that customers should be kept loyal to the business
  • Staff armed with good service skills will make more customers satisfied, and so improve their own motivation, morale and job satisfaction
  • Keeping customers loyal makes good business sense - existing customers cost far less to retain that attracting new one

    USES

  • Customer Service
  • After-sales Service

    PRICING

  • Puchase: $999.00 DVD

    To Purchase Who Sold You This Then? Video - $999.00 - DVD

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    This same production may be available for download rental/license use on your computer. Click here to see our Downloadable Human Resources Training LMS Course selections.

    You may also be interested in seeing all of our Video Arts Training/John Cleese Production DVDs on one page.

    Who Sold You This Then?, Who Sold You This Then? sales customer service training dvd, Hugh Laurie training video, john cleese productions, john Cleese style learning, video arts USA, video arts north america.

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    Who Sold You This Then?, Who Sold You This Then? sales customer service training dvd, Hugh Laurie training video, john cleese productions, john Cleese style learning, video arts USA, video arts north america.

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  • Who Sold You This Then?, Who Sold You This Then? sales customer service training dvd, Hugh Laurie training video, john cleese productions, john Cleese style learning, video arts USA, video arts north america.

    Who Sold You This Then?, Who Sold You This Then? sales customer service training dvd, Hugh Laurie training video, john cleese productions, john Cleese style learning, video arts USA, video arts north america.Who Sold You This Then?, Who Sold You This Then? sales customer service training dvd, Hugh Laurie training video, john cleese productions, john Cleese style learning, video arts USA, video arts north america.











































    Who Sold You This Then?, Who Sold You This Then? sales customer service training dvd, Hugh Laurie training video, john cleese productions, john Cleese style learning, video arts USA, video arts north america.