Performance Matters: The Need of Constructive Criticism
Performance Matters: The Need of Constructive Criticism Training DVD
Aim To enable managers to employ criticism as a means of preventing the recurrence of mistakes and improving staff performance.
The video is set in the offices of a district council, where an oversight in preparing for a meeting leads to the rejection of a sensitive planning application. Rather than establishing what had happened and taking action to put it right, the officer makes a series of clumsy attempts to discipline the assistant - including telling him off in front of junior colleagues, failing to agree what had gone wrong and criticizing them personally. Learning how to handle the situation correctly means understanding how the problem arose, and the assistant is able to suggest a means of avoiding such mistakes in the future.
Features and applications:
Helps managers understand that criticism is an essential part of a manager's responsibilities
Shows why people should only be criticized for what they've done, not what they are
Video (24 mins)
Course Leader‘s Guide
Delegate worksheets on disk
Self-study workbook on disk
Style: Humorous drama
To Purchase Performance Matters: The Need of Constructive Criticism Video - $999.00 - DVD
To Purchase Performance Matters: The SERIES The Importance of Praise AND The Need of Constructive Criticism - $1795.00 - DVD
May we help you? Do you have special concerns? We're happy to answer any questions you might have about business training products. If you would like suggestions for other training areas, please let us know. Also, if you have questions about discounts, please, ask away.
FREE TRAINING NEWSLETTER
Please, sign up for our FREE training media newsletter. We do not share email addresses.